Drawing on over 12 years of experience of running a business from her own home, Allison Lee gets to the heart of what it's really like to be a childminder.Whether you are thinking of starting out and would like an honest account of all that the job entails, or you are already experienced in the role and are looking for some tips from a fellow childminder, this is the book for you! The book looks at: * The role of the childminder * The daily routine * Working in partnership with parents * What it is like to work from home, for you and your family * How to arrange your fees and contracts * How to deal with common issues such as illness and behaviour * How to respond to complaints Illustrated throughout with real life examples, this book will provide all childminders with tried and tested support, advice and tips on how to do the job well, from one professional to another.