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The Interviewing Guidebook de Joseph A. Devito

The Interviewing Guidebook

Autor Joseph A. Devito
en Limba Engleză Paperback – 30 iun 2009
The updated edition of "The Interviewing Guidebook" focuses on integral skills needed for successfullinformation-gathering and the employment interview, including the resume and letters that are part of the interview process. Preparation worksheets, exercises, guides to online help, and scenarios for applying these skills make this brief and user-friendly bookextremely practical for anyone preparing for an interview."
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Specificații

ISBN-13: 9780205730513
ISBN-10: 0205730515
Pagini: 112
Dimensiuni: 137 x 208 x 10 mm
Greutate: 0.11 kg
Ediția:2Nouă
Editura: Allyn & Bacon
Locul publicării:Boston, United States

Descriere

The Interviewing Guidebook focuses on the skills needed for successful information-gathering and the employment interview, including the résumé and letters that are an integral part of the interview process. Preparation worksheets, exercises, guides to online help, and scenarios for applying these skills make this brief and user-friendly text an extremely practical supplement to any communication course.

Cuprins

Unit 1 The Nature of Interviewing

 
The Interview Process
    Opening
    Feedforward
    Question-and-Answer Session
    Feedback
    Closing
Types of Interviews
    Interview Structures
        The Informal Interview
        The Guided Interview
        The Standard Open Interview
        The Quantitative Interview
    Interview Channels
        Face-to-Face
        Phone
        Online
    Individual and Group Interviews
Types of Interview Questions
    Neutral—Leading Questions
    Open—Closed Questions
    Primary—Follow-Up Questions
    Direct—Indirect Questions
Effective Interpersonal Communication
    Interpersonal Communication Skills
    Common Interpersonal Mistakes
    Communication Skill Set
Ethical Considerations in Interviewing
    The Information Interview
    The Employment Interview
 
Unit 2 The Information Interview
 
Select the Person
Secure an Appointment
Prepare Your Questions
Establish Rapport
Tape the Interview
Ask Open-Ended Questions
Close and Follow Up the Interview
 
Unit 3 The Employment Interview
 
Prepare Yourself
    Network
    Homework
Prepare Your Résumé
    Types of Résumés
        The Chronological Résumé
        The Functional Résumé
        The Curriculum Vitae
    Suggestions for Writing Your Résumé
    The Résumé Cover Letter
Prepare Answers and Questions
Present Yourself Effectively
Dress for Interview Success
Arrive on Time
Demonstrate Effective Interpersonal Communication
Acknowledge Cultural Rules and Customs
Mentally Review the Interview
Follow Up
The Lawfulness of Questions
    Recognizing Unlawful Questions
    Dealing with Unlawful Questions
        Answer the Question
        Answer the Question (In Part)
        Explain Your Reasons for Not Answering
 
Summary of Concepts and Skills
 
Postscript Continuing Your Study of Interviewing
 
Key Terms
Bibliography
Index
 
Specialized ContentsWorksheets
 
The Cheat Sheet
Communication Skill Set
Information Interview Preparation Guide
Employment Interview Preparation Guide
 
Interviewing Exercises
 
Classifying Types of Questions
Practicing Interviewing Skills
Preparing Your Résumé
The Best and the Worst
Displaying Communication Confidence
    in the Employment Interview
Writing the Follow-Up Letter
Responding to Unlawful Questions

Caracteristici

  • Interview Preparation Guides provide worksheets for students preparing both their information-gathering and the employment interviews. These will help students clarify their thoughts about the interview and identify the major questions to consider for each type of interview.
  • Interviewing Exercises are included to help readers work actively with the concepts discussed.
  • Interview for Analysis transcripts will enable students to see in concrete form effective and ineffective interviewing communication.
  • Online Help notes identify useful websites for preparation.
  • What Would You Do? scenarios will apply interviewing skills to different situations.
  • Quotations sprinkled throughout are designed to serve as “pause points,” places where it is useful to stop reading and ponder the implications of the quotation for your own interviewing experiences.
 

Caracteristici noi

  • A restructured section on Types of Interviews now includes discussions of phone, online, and group interviews—all of which are becoming more popular in business hiring practices. 
  • The discussion of interpersonal communication skills has been expanded and moved to an earlier position in the text.
  • A discussion of the informational research interview, which allows for the collection of information to help in the employment interview has been added, providing a useful transition between the information and employment interviews.
  • Worksheets for The Cheat Sheet (to help in any type of interview but especially the phone interview) and Communication Skill Set (to help identify those communication skills to mention during an interview) are now included.
  • Exercises on Classifying Types of Questions and the Best and the Worst (to help to rehearse commonly asked questions) have been added.
  • New Online Helps, Interviewing Choice Points, and quotations have also been added throughout the text.