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The Manager's Communication Toolbox de Everett A. Chasen

The Manager's Communication Toolbox

Autor Everett A. Chasen, Robert R. Putnam
en Limba Engleză Paperback – 15 noi 2012
Managers have a lot to handle. Many responsibilities involve working with people and require excellent communication skills. Drawn from seasoned managers, these tools will improve any managerAEs day-to-day interactions. Learn to be proactive instead of reactive, and turn all managerial duties into experiences that work best for everyone involved.
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Specificații

ISBN-13: 9781562868185
ISBN-10: 1562868187
Pagini: 170
Dimensiuni: 178 x 251 x 8 mm
Greutate: 0.32 kg
Editura: ASTD

Notă biografică

Everett A. (Ev) Chasen is a partner in Foxwood Communications LLC, a communication consulting firm offering writing, mentoring, and communications planning services to companies and government agencies in the Washington, D.C. area. Ev is a former member of the Federal Senior Executive Service and was Chief Communications Officer for the Veterans Health Administration, the nation s largest health care organization. In this position, he had overall responsibility for the Administration s public relations, congressional affairs, voluntary service, web communication, and executive correspondence programs. During his 35-year career with the U.S. Government, Ev was a speechwriter for two cabinet secretaries, the senior news media spokesperson for the Department of Veterans Affairs (VA), the Department s Chief of Protocol, and held a number of other significant public affairs and administrative positions with VA and the U.S. Army Corps of Engineers. He has also been a freelance writer, a communications trainer, and an editor and writer for a number of employee publications. Robert R. (Bob) Putnam has provided public relations counsel to (and written speeches for) top officials at several well-known national health care associations, as well as for a Congressional Commission and a U.S. Senator. During different administrations spanning 20 years, Bob was senior speechwriter for successive leaders of the U.S. Department of Veterans Affairs, serving members of the president's cabinet from both political parties. Bob has been a communications trainer, has edited three books including the History of VA Medical Research, by Marguerite T. Hayes, MD and has served as national communications chairman of the society of Federal medical agencies. Early in his career, working as a newspaper reporter, he won the Maryland-Delaware-DC Press Association's top honors for feature writing."