I have spoken to veterans from the Koren War to the current wars. These veterans feelings the same way about the VA Benefit Claims System...the system is broken and no one is trying to fix it. If the system broken, then how can I get the help I need to successfully file for my VA benefits? You must educate yourself on how the system works and manage your personal information. This is one of the ways to successfully file and receive your VA benefits. The information on "how to file" and "what to writing" is out there online. However the people in the VA system neglected to tell you this vital piece of information. In my book I give examples and where to go to get the information that you need to successfully file and receive your VA benefits.