The Palgrave Handbook of Servant Leadership: The Palgrave Handbook of Servant Leadership
Satinder K. Dhiman Editat de Gary E. Robertsen Limba Engleză Hardback – 12 apr 2023
Though first introduced in the 1970 by Robert Greenleaf, the field of servant leadership is still lacking consensus on a definition and a theoretical framework. The goal of this reference work is to begin to fill this gap by assembling the scholarship of the top scholars in this field and providing a go-to source for information on the theory and practice of servant leadership. This handbook will serve as an essential resource for researchers, scholars, and students of organizational behavior, human resource management, and business ethics, as well as consultants and business leaders interested in discovering the best leadership models to suit contemporary organizations.
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Specificații
ISBN-13: 9783031013225
ISBN-10: 3031013220
Pagini: 1724
Ilustrații: XXXIX, 1724 p. 76 illus., 20 illus. in color. In 2 volumes, not available separately.
Dimensiuni: 155 x 235 x 102 mm
Greutate: 3.67 kg
Ediția:1st ed. 2023
Editura: Springer International Publishing
Colecția Palgrave Macmillan
Seria The Palgrave Handbook of Servant Leadership
Locul publicării:Cham, Switzerland
ISBN-10: 3031013220
Pagini: 1724
Ilustrații: XXXIX, 1724 p. 76 illus., 20 illus. in color. In 2 volumes, not available separately.
Dimensiuni: 155 x 235 x 102 mm
Greutate: 3.67 kg
Ediția:1st ed. 2023
Editura: Springer International Publishing
Colecția Palgrave Macmillan
Seria The Palgrave Handbook of Servant Leadership
Locul publicării:Cham, Switzerland
Cuprins
Gandhi: An Exemplary Servant-Leader Par Excellence.- Servant Leadership and its Vulnerability: Walking the Fine Line of Servant Leadership.- The makings of a servant leader: The role of personality and character in effective servant leadership.- Faith driven leaders: A Study of UK Sikh Servant Leader Entrepreneurs.- Jesus and Servant-Leadership in the Gospels.- Servant Leadership and Employees’ Well-Being: A Workplace of Passionate, Peaceful, and Productive People.- To Serve is to Lead: Practicing Servant Leadership in Schools.- Developing Servant Leadership for Sustainable Organizations.- The Will to Serve: Servant Leadership in Indian Context.- A Servant Leader-Oriented Assessment, Challenge, Support Model of Leadership Development: Lessons learned and Considerations for Special Populations.- Council of grandmothers: A Model of good Servant leadership and decision making.
Notă biografică
Satinder K. Dhiman, PH.D., ED.D., MBA, MCOM (Gold-Medalist)
Scholar | Author | Associate Dean | Chair & Director, MBA | Accreditation Evaluator | Wellbeing Consultant | Professor
Professor of Management at Woodbury University, Burbank, California, Dr. Dhiman serves as the Associate Dean, Chair, and Director of the MBA Program. With an interdisciplinary research agenda encompassing organization behavior, workplace spirituality, workplace wellbeing and fulfillment, sustainability, servant leadership, mindfulness, social entrepreneurship, education, organization development, and Eastern and Western philosophy in leadership, Professor Dhiman holds a PhD in Social Sciences from Tilburg University, the Netherlands, an EdD in Organizational Leadership from Pepperdine University, Los Angeles, an MBA from West Coast University, Los Angeles, and a Master’s degree in Commerce from Panjab University, Chandigarh, India, having earned the Gold Medal. He has also completed advanced Executive Leadership Programs at Harvard, Stanford, and Wharton. His academic leadership experience includes having served as the Chair for a special MBA Program for the Mercedes-Benz executives, China; as a Distinguished Visiting Professor at the Tecnológico de Monterrey, Guadalajara campus, Mexico; as E-Commerce curriculum lead advisor, Universidad Francisco Gavidia, El Salvador; coordinator for the MBA Student Los Angeles Fieldtrip Program for Berlin University for Professional Studies (DUW); and accreditation mentor to Sustainability Management School (SUMAS), Gland, Switzerland. During December 12–15, 2019, he was invited by Monash University, Australia, to lead a track in Spirituality in Management in the 16th International Conference in Business Management. He has served as the President (2016–2018), (2022–present), and as a distinguished Patron (2019–2021) for the International Chamber for Service Industry (ICSI). Recognized as a strategic thinker for his pioneering contributions to the field of transformational leadership, workplace spirituality, workplace well-being, sustainability, and fulfillment in personal and professional arena, Professor Dhiman is a sought after Keynote speaker at regional, national, and international conferences such as the prestigious TEDx Conference @ College of the Canyons in Santa Clarita, California. Since then, he has led several major national and international conferences as co-organizer and/or as track chair.
Recipient of several national and international academic and professional honors and awards in teaching, scholarship, and service, Professor Dhiman was awarded the Woodbury University Ambassador of the Year Award in 2015 and 2017 and MBA Professor of the Year Award in 2015; Scholarly and Creative Writing Award, 2019; Most Valuable MBA Professor Award, 2018; Most Inspirational and Most Charismatic MBA Teacher Award 2012, 2013/2014/2018; the Steve Allen Excellence in Education Award in 2006; and the prestigious ACBSP International Teacher of the Year Award in 2004. Most recently, he chaired a symposium at the Academy of Management that received the “2019 Best Symposium Proposal and Showcase Symposium” Award by the MSR DivisionProfessor Dhiman’s scholarly accomplishments include over 70 professional conference presentations, over 150 invitations to be a keynote speaker, over 100 online webinars, participation in plenary sessions, conference track chair sessions, leading symposiums and webinars, and scores of distinguished guest lectures and creative workshops – nationally and internationally. He has published over 65 peer-reviewed journal articles and book chapters. As author, translator, editor, co-author, co-editor of over 40 management, leadership, spirituality, sustainability, and accounting-related books and research monographs, his most recent books include: Leadership After COVID-19: Working Together xxvi About the Editor-in-Chief Toward a Sustainable Future (2022 – Springer, with Marques); New Horizons in Management, Leadership and Sustainability (2021 – Springer, with Samaratunge); Bhagavad Gītā and Leadership: A Catalyst for Organizational Transformation (2019 – Palgrave Macmillan); Managing by the Bhagavad Gītā: Timeless Lessons for Today’s Managers (2018 – Springer; with Amar); Holistic Leadership (Palgrave 2017); Gandhi and Leadership (Palgrave 2015); Seven Habits of Highly Fulfilled People (2012); and co-editing and co-authoring, with Marques, Spirituality and Sustainability (Springer 2016), Leadership Today (Springer, 2016), Engaged Leadership (Springer, 2018), New Horizons in Positive Leadership and Change (Springer, 2020), and Social Entrepreneurship and Corporate Social Responsibility (Springer, 2020). He has also translated several Indian spiritual classics into English, including the Sahaja Gītā. He is the Editor-in-Chief of seven multi-author Major Reference Works: Springer Handbook of Engaged Sustainability (2018 – Springer International, Switzerland) and Palgrave Handbook of Workplace Spirituality and Fulfillment (2018 – Palgrave Macmillan, USA); Routledge Companion to Mindfulness at Work (2020); Palgrave Handbook of Workplace Wellbeing (2021 – Palgrave Macmillan); Routledge Companion to Leadership and Change (2022 – Routledge, UK); The Palgrave Handbook of Servant Leadership (2023 – Palgrave Macmillan, USA; with Roberts); The Springer Handbook of Global Leadership and Followership (2023 – Springer International, Switzerland; with Marques, Schmieder-Ramirez, and Malakyan).
Additionally, he serves as the Editor-in-Chief of Palgrave Studies in Workplace Spirituality and Fulfillment; Routledge Frontiers in Sustainable Business; the General Editorof a series entitled Routledge Frontiers in Sustainable Business Practice (the Series); and co-editor of Springer Series in Management, Change, Strategy and Positive Leadership. Some of his forthcoming titles include Leading without Power: A Model of Highly Fulfilled Leaders (2022 – Palgrave Macmillan); Conscious Consumption: Healthy, Humane and Sustainable Living (2022 – Routledge, UK); Wise Leadership for Turbulent Times (2022 – Routledge, UK); and Creative Leadershift: About the Editor-in-Chief xxvii Discover. Innovate. Enact. (2022 – Routledge, with Chandra Handa). He has published research with his colleagues in Journal of Values-Based Leadership, Organization Development Journal, Journal of Management Development, Journal of Social Change, Journal of Applied Business and Economics, and Performance Improvement.
Professor Dhiman has served as Accreditation Consultant, Evaluator, and Site Visit Team Leader for the Accreditation Council for Business Schools and Programs (ACBSP) for more than 25 universities in the United States, Canada, Europe, and Asia. He is the Founder-Director of Forever Fulfilled, a Los Angelesbased Well-being Consultancy that focuses on workplace wellness, workplace spirituality, and self-leadership.
Gary E. Roberts, (Ph.D. in Public Affairs, 1989, University of Pittsburgh) is an Adjunct Professor of Public Administration in the Robertson School of Government at Regent University and teaches human resource management. He has served at Regent University for 19 years, and before coming to Regent University in 2003, he has served at Florida International University, Fairleigh Dickinson University, and the University of Memphis, holding various leadership positions. Before his full-time academic career, Dr. Roberts worked in various roles in human resource management and research analyst positions within local government, non-profit sector, and private industry. He has helped launch several nonprofits while serving on nonprofit boards and providing technical assistance to start-up nonprofits.
Professor Roberts’ research interests include Christian servant leadership within the human resource management system and the influence of spiritual intelligence on personal and organizational well-being. His work is widely cited in the academic literature in performance appraisal, human resource management, and servant leadership. With 5 books and 55 plus articles and book chapters, he has published extensively, primarily in human resource management, with direct relevance to the public and nonprofit sectors. His latest books include Working the Christian Servant Leader Spiritual Intelligence and Servant Leader Human Resource Management: A Moral and Spiritual Perspective. In addition, Dr. Roberts is currently serving as co-editor for the Handbook ofServant Leadership and is a series editor for the Palgrave Studies in Workplace Spirituality and Fulfillment. He is a member of St. Nicholas Greek Orthodox Church and Vineyard Community Church. He has been married to his beautiful wife, Connie, for 39 years and has three wonderful daughters and two grandchildren. Below is a sampling of publications:
Dhiman, S., Roberts, G., & Crossman, J. (2018) The Palgrave handbook of workplace spirituality & ful- fillment. New York: Palgrave Macmillan.
Dunn, W. N., Pavlak, T. P., & Roberts, G. (1987). Cog- nitive performance appraisal – Mapping manager’s category structures using the grid techniques. Per- sonnel Review, 16(3), 16–19.
Green, D., & Roberts, G. (2010). Personnel implications of public sector virtual organizations. Public Person- nel Management, 39(1), 47–57.
Green, D., & Roberts, G. (2012a). Impact of postmod- ernism on public sector leadership practices. Public Personnel Management, 41(1),79–96.
Green, D., & Roberts, G. (2012b). Transformational leadership in a postmodern World: The presidential election of Barack Obama. Academy of Strategic Management Journal, 11(1), 9–25.
King, S., Chilton, B., & Roberts, G. (2010) Reflections on defining the public interest. Administration & Society,41(8), 954–978.
Roberts, G. (1992). Linkages between performance appraisal system effectiveness and rater and ratee acceptance. Review of Public Personnel Administra- tion,12(3), 19–41.
Roberts, G. (1994). Maximizing performance appraisal system acceptance: Perspectives from municipal government personnel administrators. Public Per- sonnel Management,23(4), 525–549.
Roberts, G. (2014). Servant leader human resource management: A moral and spiritual perspective. New York:Palgrave Macmillan.
Roberts, G. (2015a). Christian scripture and human resource management: Building a path to Servant leadership through faith. New York: Palgrave Macmillan.
Roberts, G.(2015b). Developing Christian servant leadership: Faith-based character growth at work. New York: Palgrave Macmillan.
Roberts, G. (2016). Working with Christian servantleader spiritual intelligence: The foundation of Godhonoring vocational success. New York: Palgrave Macmillan.
Roberts, G. (2018). Servant leadership across cultures. Book chapter inthe The Palgrave handbook of work- place spirituality & fulfillment (pp. 271–300). New York: Palgrave Macmillan.
Roberts, G. (2020a). Servant leadership and change: A review of the literature. Book chapter in the Positive leadership and change – A practical guide for work- place transformation. New York: Springfield. Roberts, G. (2020b). Servant leadership and wellbeing. Book chapter in the Handbook of workplace wellbeing. New York: Palgrave Macmillan.
Roberts, G. E. (1996). A case study in performance appraisal system development: Lessons from a municipal police department. American Review of Public Administration, 26(3), 361–385.
Roberts, G. E. (2000). An inventory of family-friendly benefit practices in small New Jersey Local govern- ments. Review of Public Personnel Administration, 20(2), 50–62. Roberts, G. E. (2001a). Employee benefits cost control strategies in municipal government. Public Perfor- mance and Management Review, 24(4), 389–402.
Roberts, G. E. (2001b). New Jersey local government benefits practices survey. Review of Public Personnel Administration, 21(4), 284–307.
Roberts, G. E. (2002). Employee performance appraisal systemparticipation: A technique that works. Public Personnel Management, 31(3), 333–342.
Roberts, G. E. (2003). The association of needs assess- ment strategies with the provisionof family-friendly benefits. Research Note. Review of Public Personnel Administration, 23(3), 241–254.
Roberts, G. E., & Reed,T. (1996). Performance appraisal participation, goal setting and feedback: The influence of supervisory style. Review of Public Personnel Administration, 16(4), 29–60.
Roberts, G., & Hess-Hernandez, D. (2012/2013). Reli- gious commitmentand servant leadership The devel- opment of an exploratory conceptual framework. International Journal of Servant Leadership, 8/9(1), 299–330.
Roberts, G., & Hess-Hernandez, D. (2014). Occupa- tional stress coping skills of military chaplains: The role of spiritual intelligence. In E. Patterson (Ed.), Peacemakers in uniform: Military chaplainsin Afghanistan, Iraq and beyond (pp. 171–200). Lanham: Rowman & Littlefield. Roberts, G., & Hess-Hernandez, D. (2018a). Christian WorkplaceSpiritual Intelligence: A Preliminary Analysis. Book chapter in The Palgrave Handbook of workplace spirituality & fulfillment (pp. 423–448). New York: Palgrave Macmillan.
Roberts, G., & Hess-Hernandez, D. (2018b). Servant leader behavior: Leadership behavior implications. Book chapter in The Palgrave Handbook of work- place spirituality & fulfillment (pp. 367–396). New York: Palgrave Macmillan.Roberts, G. E., Gianiakas, J., McCue, C., & Wang, X. (2004). Traditional and family-friendly benefitspractices in local government: Results from a national survey. Public Personnel Management, 33(3), 307–330.
Scholar | Author | Associate Dean | Chair & Director, MBA | Accreditation Evaluator | Wellbeing Consultant | Professor
Professor of Management at Woodbury University, Burbank, California, Dr. Dhiman serves as the Associate Dean, Chair, and Director of the MBA Program. With an interdisciplinary research agenda encompassing organization behavior, workplace spirituality, workplace wellbeing and fulfillment, sustainability, servant leadership, mindfulness, social entrepreneurship, education, organization development, and Eastern and Western philosophy in leadership, Professor Dhiman holds a PhD in Social Sciences from Tilburg University, the Netherlands, an EdD in Organizational Leadership from Pepperdine University, Los Angeles, an MBA from West Coast University, Los Angeles, and a Master’s degree in Commerce from Panjab University, Chandigarh, India, having earned the Gold Medal. He has also completed advanced Executive Leadership Programs at Harvard, Stanford, and Wharton. His academic leadership experience includes having served as the Chair for a special MBA Program for the Mercedes-Benz executives, China; as a Distinguished Visiting Professor at the Tecnológico de Monterrey, Guadalajara campus, Mexico; as E-Commerce curriculum lead advisor, Universidad Francisco Gavidia, El Salvador; coordinator for the MBA Student Los Angeles Fieldtrip Program for Berlin University for Professional Studies (DUW); and accreditation mentor to Sustainability Management School (SUMAS), Gland, Switzerland. During December 12–15, 2019, he was invited by Monash University, Australia, to lead a track in Spirituality in Management in the 16th International Conference in Business Management. He has served as the President (2016–2018), (2022–present), and as a distinguished Patron (2019–2021) for the International Chamber for Service Industry (ICSI). Recognized as a strategic thinker for his pioneering contributions to the field of transformational leadership, workplace spirituality, workplace well-being, sustainability, and fulfillment in personal and professional arena, Professor Dhiman is a sought after Keynote speaker at regional, national, and international conferences such as the prestigious TEDx Conference @ College of the Canyons in Santa Clarita, California. Since then, he has led several major national and international conferences as co-organizer and/or as track chair.
Recipient of several national and international academic and professional honors and awards in teaching, scholarship, and service, Professor Dhiman was awarded the Woodbury University Ambassador of the Year Award in 2015 and 2017 and MBA Professor of the Year Award in 2015; Scholarly and Creative Writing Award, 2019; Most Valuable MBA Professor Award, 2018; Most Inspirational and Most Charismatic MBA Teacher Award 2012, 2013/2014/2018; the Steve Allen Excellence in Education Award in 2006; and the prestigious ACBSP International Teacher of the Year Award in 2004. Most recently, he chaired a symposium at the Academy of Management that received the “2019 Best Symposium Proposal and Showcase Symposium” Award by the MSR DivisionProfessor Dhiman’s scholarly accomplishments include over 70 professional conference presentations, over 150 invitations to be a keynote speaker, over 100 online webinars, participation in plenary sessions, conference track chair sessions, leading symposiums and webinars, and scores of distinguished guest lectures and creative workshops – nationally and internationally. He has published over 65 peer-reviewed journal articles and book chapters. As author, translator, editor, co-author, co-editor of over 40 management, leadership, spirituality, sustainability, and accounting-related books and research monographs, his most recent books include: Leadership After COVID-19: Working Together xxvi About the Editor-in-Chief Toward a Sustainable Future (2022 – Springer, with Marques); New Horizons in Management, Leadership and Sustainability (2021 – Springer, with Samaratunge); Bhagavad Gītā and Leadership: A Catalyst for Organizational Transformation (2019 – Palgrave Macmillan); Managing by the Bhagavad Gītā: Timeless Lessons for Today’s Managers (2018 – Springer; with Amar); Holistic Leadership (Palgrave 2017); Gandhi and Leadership (Palgrave 2015); Seven Habits of Highly Fulfilled People (2012); and co-editing and co-authoring, with Marques, Spirituality and Sustainability (Springer 2016), Leadership Today (Springer, 2016), Engaged Leadership (Springer, 2018), New Horizons in Positive Leadership and Change (Springer, 2020), and Social Entrepreneurship and Corporate Social Responsibility (Springer, 2020). He has also translated several Indian spiritual classics into English, including the Sahaja Gītā. He is the Editor-in-Chief of seven multi-author Major Reference Works: Springer Handbook of Engaged Sustainability (2018 – Springer International, Switzerland) and Palgrave Handbook of Workplace Spirituality and Fulfillment (2018 – Palgrave Macmillan, USA); Routledge Companion to Mindfulness at Work (2020); Palgrave Handbook of Workplace Wellbeing (2021 – Palgrave Macmillan); Routledge Companion to Leadership and Change (2022 – Routledge, UK); The Palgrave Handbook of Servant Leadership (2023 – Palgrave Macmillan, USA; with Roberts); The Springer Handbook of Global Leadership and Followership (2023 – Springer International, Switzerland; with Marques, Schmieder-Ramirez, and Malakyan).
Additionally, he serves as the Editor-in-Chief of Palgrave Studies in Workplace Spirituality and Fulfillment; Routledge Frontiers in Sustainable Business; the General Editorof a series entitled Routledge Frontiers in Sustainable Business Practice (the Series); and co-editor of Springer Series in Management, Change, Strategy and Positive Leadership. Some of his forthcoming titles include Leading without Power: A Model of Highly Fulfilled Leaders (2022 – Palgrave Macmillan); Conscious Consumption: Healthy, Humane and Sustainable Living (2022 – Routledge, UK); Wise Leadership for Turbulent Times (2022 – Routledge, UK); and Creative Leadershift: About the Editor-in-Chief xxvii Discover. Innovate. Enact. (2022 – Routledge, with Chandra Handa). He has published research with his colleagues in Journal of Values-Based Leadership, Organization Development Journal, Journal of Management Development, Journal of Social Change, Journal of Applied Business and Economics, and Performance Improvement.
Professor Dhiman has served as Accreditation Consultant, Evaluator, and Site Visit Team Leader for the Accreditation Council for Business Schools and Programs (ACBSP) for more than 25 universities in the United States, Canada, Europe, and Asia. He is the Founder-Director of Forever Fulfilled, a Los Angelesbased Well-being Consultancy that focuses on workplace wellness, workplace spirituality, and self-leadership.
Gary E. Roberts, (Ph.D. in Public Affairs, 1989, University of Pittsburgh) is an Adjunct Professor of Public Administration in the Robertson School of Government at Regent University and teaches human resource management. He has served at Regent University for 19 years, and before coming to Regent University in 2003, he has served at Florida International University, Fairleigh Dickinson University, and the University of Memphis, holding various leadership positions. Before his full-time academic career, Dr. Roberts worked in various roles in human resource management and research analyst positions within local government, non-profit sector, and private industry. He has helped launch several nonprofits while serving on nonprofit boards and providing technical assistance to start-up nonprofits.
Professor Roberts’ research interests include Christian servant leadership within the human resource management system and the influence of spiritual intelligence on personal and organizational well-being. His work is widely cited in the academic literature in performance appraisal, human resource management, and servant leadership. With 5 books and 55 plus articles and book chapters, he has published extensively, primarily in human resource management, with direct relevance to the public and nonprofit sectors. His latest books include Working the Christian Servant Leader Spiritual Intelligence and Servant Leader Human Resource Management: A Moral and Spiritual Perspective. In addition, Dr. Roberts is currently serving as co-editor for the Handbook ofServant Leadership and is a series editor for the Palgrave Studies in Workplace Spirituality and Fulfillment. He is a member of St. Nicholas Greek Orthodox Church and Vineyard Community Church. He has been married to his beautiful wife, Connie, for 39 years and has three wonderful daughters and two grandchildren. Below is a sampling of publications:
Dhiman, S., Roberts, G., & Crossman, J. (2018) The Palgrave handbook of workplace spirituality & ful- fillment. New York: Palgrave Macmillan.
Dunn, W. N., Pavlak, T. P., & Roberts, G. (1987). Cog- nitive performance appraisal – Mapping manager’s category structures using the grid techniques. Per- sonnel Review, 16(3), 16–19.
Green, D., & Roberts, G. (2010). Personnel implications of public sector virtual organizations. Public Person- nel Management, 39(1), 47–57.
Green, D., & Roberts, G. (2012a). Impact of postmod- ernism on public sector leadership practices. Public Personnel Management, 41(1),79–96.
Green, D., & Roberts, G. (2012b). Transformational leadership in a postmodern World: The presidential election of Barack Obama. Academy of Strategic Management Journal, 11(1), 9–25.
King, S., Chilton, B., & Roberts, G. (2010) Reflections on defining the public interest. Administration & Society,41(8), 954–978.
Roberts, G. (1992). Linkages between performance appraisal system effectiveness and rater and ratee acceptance. Review of Public Personnel Administra- tion,12(3), 19–41.
Roberts, G. (1994). Maximizing performance appraisal system acceptance: Perspectives from municipal government personnel administrators. Public Per- sonnel Management,23(4), 525–549.
Roberts, G. (2014). Servant leader human resource management: A moral and spiritual perspective. New York:Palgrave Macmillan.
Roberts, G. (2015a). Christian scripture and human resource management: Building a path to Servant leadership through faith. New York: Palgrave Macmillan.
Roberts, G.(2015b). Developing Christian servant leadership: Faith-based character growth at work. New York: Palgrave Macmillan.
Roberts, G. (2016). Working with Christian servantleader spiritual intelligence: The foundation of Godhonoring vocational success. New York: Palgrave Macmillan.
Roberts, G. (2018). Servant leadership across cultures. Book chapter inthe The Palgrave handbook of work- place spirituality & fulfillment (pp. 271–300). New York: Palgrave Macmillan.
Roberts, G. (2020a). Servant leadership and change: A review of the literature. Book chapter in the Positive leadership and change – A practical guide for work- place transformation. New York: Springfield. Roberts, G. (2020b). Servant leadership and wellbeing. Book chapter in the Handbook of workplace wellbeing. New York: Palgrave Macmillan.
Roberts, G. E. (1996). A case study in performance appraisal system development: Lessons from a municipal police department. American Review of Public Administration, 26(3), 361–385.
Roberts, G. E. (2000). An inventory of family-friendly benefit practices in small New Jersey Local govern- ments. Review of Public Personnel Administration, 20(2), 50–62. Roberts, G. E. (2001a). Employee benefits cost control strategies in municipal government. Public Perfor- mance and Management Review, 24(4), 389–402.
Roberts, G. E. (2001b). New Jersey local government benefits practices survey. Review of Public Personnel Administration, 21(4), 284–307.
Roberts, G. E. (2002). Employee performance appraisal systemparticipation: A technique that works. Public Personnel Management, 31(3), 333–342.
Roberts, G. E. (2003). The association of needs assess- ment strategies with the provisionof family-friendly benefits. Research Note. Review of Public Personnel Administration, 23(3), 241–254.
Roberts, G. E., & Reed,T. (1996). Performance appraisal participation, goal setting and feedback: The influence of supervisory style. Review of Public Personnel Administration, 16(4), 29–60.
Roberts, G., & Hess-Hernandez, D. (2012/2013). Reli- gious commitmentand servant leadership The devel- opment of an exploratory conceptual framework. International Journal of Servant Leadership, 8/9(1), 299–330.
Roberts, G., & Hess-Hernandez, D. (2014). Occupa- tional stress coping skills of military chaplains: The role of spiritual intelligence. In E. Patterson (Ed.), Peacemakers in uniform: Military chaplainsin Afghanistan, Iraq and beyond (pp. 171–200). Lanham: Rowman & Littlefield. Roberts, G., & Hess-Hernandez, D. (2018a). Christian WorkplaceSpiritual Intelligence: A Preliminary Analysis. Book chapter in The Palgrave Handbook of workplace spirituality & fulfillment (pp. 423–448). New York: Palgrave Macmillan.
Roberts, G., & Hess-Hernandez, D. (2018b). Servant leader behavior: Leadership behavior implications. Book chapter in The Palgrave Handbook of work- place spirituality & fulfillment (pp. 367–396). New York: Palgrave Macmillan.Roberts, G. E., Gianiakas, J., McCue, C., & Wang, X. (2004). Traditional and family-friendly benefitspractices in local government: Results from a national survey. Public Personnel Management, 33(3), 307–330.
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Caracteristici
The first comprehensive reference work on servant leadership research Brings together work from the top scholars and practitioners doing work in this field Reinforces the holistic moral and spiritual foundations of servant leadership