The Power of the Zip is a manual to help anyone figure out how to speak and how to listen more effectively. With assessments and step by step guidelines to help people recognize what they are doing and reframe bad habits into "language leverage," The Power of the Zip will make people more successful in their professional and personal lives. Thirty-four powers of effective communication are explained and made easy: The Power of Listening, The Power of the Zip, The Power of Setting Context, The Power of Vocal Tone, The Power of the Question, The Power of Taking In, The Power of Silence, The Power of Caring, The Power of Being Real, The Power of Arresting, Compelling Language, The Power of Breathing, The Power of the Smile, The Power of Connection and many others will help people see themselves as others see them. If you are not fulfilled in your life and your work, this book is for you.