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The Psychology of Financial Consumer Behavior: International Series on Consumer Science

Autor Dominika Maison
en Limba Engleză Hardback – 11 mar 2019
This book stresses the psychological perspective in explaining financial behavior. Traditionally, financial behaviors such as saving, spending, and investing have been explained using demographic and economic factors such as income and product pricing. The consequence of this way of thinking is that financial institutions view their clients mostly from the perspective of their income. By taking a psychological approach, this book stresses the perspective of consumers confronted with a quickly changing financial world: the changing of financial offers and products (savings, investments, loans), the changing of payment methods (from cash to cheques, cards and mobile payments), the accessibility and temptation of goods, and the changing of insurance and pension systems.

The Psychology of Financial Consumer Behavior provides insight into the thought processes of consumers in a variety of financial topics. Coverage includes perceptions of wealth, the pleasure or pain of spending, cashless transactions, saving and investing, loans, planning for the future, taxes, and financial education. The book holds appeal for researchers, professionals, and students in economics, psychology, economic psychology, marketing and consumer science, or anyone interested in financial behaviors.
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Specificații

ISBN-13: 9783030105693
ISBN-10: 3030105695
Pagini: 251
Ilustrații: XIII, 236 p. 45 illus.
Dimensiuni: 155 x 235 mm
Greutate: 0.53 kg
Ediția:1st ed. 2019
Editura: Springer International Publishing
Colecția Springer
Seria International Series on Consumer Science

Locul publicării:Cham, Switzerland

Cuprins

Chapter1: The Psychological perspective in financial behaviour.- Chapter2: Richness – how much money do we have and how do we think about it?.- Chapter3: Spending money – pleasure or pain? Why some people spend money easily while others have a problem with it?.- Chapter4: Saving and investing.- Chapter5: Loan – needed or wanted?.- Chapter6: Banking, unbanking, and new banking.

Notă biografică

Dominika Maison is a Professor working at the Faculty of Psychology at the University of Warsaw and owner of the marketing research company Maison & Partners specialised in research for financial sector. Her main scientific research is connected to psychological processes underlying financial behaviour, unconscious consumer processes, methodology of marketing research, especially qualitative methodology, cause-related marketing, and pro-social behavior. 


Textul de pe ultima copertă

This book stresses the psychological perspective in explaining financial behavior. Traditionally, financial behaviors such as saving, spending, and investing have been explained using demographic and economic factors such as income and product pricing. The consequence of this way of thinking is that financial institutions view their clients mostly from the perspective of their income. By taking a psychological approach, this book stresses the perspective of consumers confronted with a quickly changing financial world: the changing of financial offers and products (savings, investments, loans), the changing of payment methods (from cash to cheques, cards and mobile payments), the accessibility and temptation of goods, and the changing of insurance and pension systems.

The Psychology of Financial Consumer Behavior provides insight into the thought processes of consumers in a variety of financial topics. Coverage includes perceptions of wealth, the pleasure or pain of spending, cashless transactions, saving and investing, loans, planning for the future, taxes, and financial education. The book holds appeal for researchers, professionals, and students in economics, psychology, economic psychology, marketing and consumer science, or anyone interested in financial behaviors.

Caracteristici

Combines theory and real-world applications for studying consumer behavior Authored by a scientific researcher with years of practical experience in the finance industry Analyzes consumer behavior using a variety of methodologies including surveys and qualitative research