You can create a culture of respect at work and at home through the practical strategies and techniques taught in this book. From learning to take others' perspectives to creating a personal engagement plan to moving from gridlock to dialogue, you can be a carrier of respect. "Treating people with respect and valuing them is a universal language. Culture trumps strategy."-Howard Schultz, Starbucks' CEO Written in an easy-to-read conversational style, this short book will inspire you to spread respect far and wide.