The SAGE Handbook of Hospitality Management
Editat de Roy C. Wood, Bob Brothertonen Limba Engleză Hardback – 4 iun 2008
• The relationship of hospitality management to tourism, leisure and education provision
• The current state of development of the international hospitality business
• The core activities of food, beverage and accommodation management
• Research strategies in hospitality management
• Innovation and entrepreneurship trends
• The role of information technology
The SAGE Handbook of Hospitality Management constitutes a single, comprehensive source of reference which will satisfy the information needs of both specialists in the field and non-specialists who require a contemporary introduction to the hospitality industry and its analysis.
Bob Brotherton formerly taught students of Hospitality and Tourism at Manchester Metropolitan University. He has also taught Research Methods to Hospitality and Tourism students at a number of international institutions as a visiting lecturer; Roy C. Wood is based in the Oberoi Centre of Learning and Development, India
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Specificații
ISBN-13: 9781412900256
ISBN-10: 1412900255
Pagini: 576
Dimensiuni: 184 x 246 x 43 mm
Greutate: 1.2 kg
Ediția:1
Editura: SAGE Publications
Colecția Sage Publications Ltd
Locul publicării:London, United Kingdom
ISBN-10: 1412900255
Pagini: 576
Dimensiuni: 184 x 246 x 43 mm
Greutate: 1.2 kg
Ediția:1
Editura: SAGE Publications
Colecția Sage Publications Ltd
Locul publicării:London, United Kingdom
Recenzii
'The internationally acclaimed Editors have produced a seminal publication which is a compelling synthesis of the field of study. Each chapter is a 'state of the art' review of a subject drawing out the synergies with hospitality in both a theoretical and empirical manner. I wholeheartedly recommend this new publication from SAGE' - Stephen J. Page, University of Stirling
'This Handbook will become an essential and invaluable reference source for teachers and students of hospitality and hospitality management. It is both focused and comprehensive and contains contributions from some of the most established writers in the field. The content of the book has an international perspective and considerably raises the quality of the extant literature in the field' - Kit Jenkins, University of Strathclyde and Managing Director of IMI School of Hotel and Tourism Management, Luzern, Switzerlandwitzerland
'This Handbook will become an essential and invaluable reference source for teachers and students of hospitality and hospitality management. It is both focused and comprehensive and contains contributions from some of the most established writers in the field. The content of the book has an international perspective and considerably raises the quality of the extant literature in the field' - Kit Jenkins, University of Strathclyde and Managing Director of IMI School of Hotel and Tourism Management, Luzern, Switzerlandwitzerland
Cuprins
Editorial Introduction - Bob Brotherton & Roy C Wood
1 The nature and meanings of 'hospitality' - Bob Brotherton & Roy C Wood
2 The structure and nature of the international hospitality industry - Larry Yu
3 The inter-relationships between leisure, recreation, tourism and hospitality - Robert Christie Mill
4 Women in hospitality - Judi Brownell and Kate Walsh
5 A critique of hospitality research and its advicacy of multi- and interdisciplinary approaches: an alternative agenda - Michael Riley
6 Hospitality management education - Clayton W Barrows and Novie Johan
7 From the top down: strategic management in the hospitality industry - Eliza Ching-Yick Tse & Giri Jogaratnam
8 From the bottom up: operations management in the hospitality industry - Peter Jones & Andrew Lockwood
9 Innovation and Entrepreneurship in the Hospitality Industry - Cathy Enz & Jeffrey Harrison
10 Financial management in the hospitality industry: themes and issues - Helen Atkinson % Tracy Jones
11 Organization Studies and Hospitality Management - Yvonne Guerier
12 Human resource management in the hospitality industry - Julia Christensen Hughes
13 Marketing and consumer behaviour in hospitality - John Bowen
14 Service quality and hospitality organizations - Yuksel Ekinci
15 Information Technology Strategy in the Hospitality Industry - Dan Connolly & Mark Haley
Hotel real estate finance and investments - Paul Beals
17 Accommodation and Facilities Management - Arnaud J M Frapin-Beaugé & Constantinos Verginis & Roy C Wood
18 The MICE industry: meetings, incentives, conventions and exhibitions - Udo A Schlentrich
19 Food and beverage management - Clayton W Barrows
20 Food production and service systems theory - Roy C Wood
21 Licensed Retail Management - Conrad Lashley
22 Flight Catering - Peter Jones
23 Resort management - Robert Christie Mill
24 Event Management - Donald Getz
1 The nature and meanings of 'hospitality' - Bob Brotherton & Roy C Wood
2 The structure and nature of the international hospitality industry - Larry Yu
3 The inter-relationships between leisure, recreation, tourism and hospitality - Robert Christie Mill
4 Women in hospitality - Judi Brownell and Kate Walsh
5 A critique of hospitality research and its advicacy of multi- and interdisciplinary approaches: an alternative agenda - Michael Riley
6 Hospitality management education - Clayton W Barrows and Novie Johan
7 From the top down: strategic management in the hospitality industry - Eliza Ching-Yick Tse & Giri Jogaratnam
8 From the bottom up: operations management in the hospitality industry - Peter Jones & Andrew Lockwood
9 Innovation and Entrepreneurship in the Hospitality Industry - Cathy Enz & Jeffrey Harrison
10 Financial management in the hospitality industry: themes and issues - Helen Atkinson % Tracy Jones
11 Organization Studies and Hospitality Management - Yvonne Guerier
12 Human resource management in the hospitality industry - Julia Christensen Hughes
13 Marketing and consumer behaviour in hospitality - John Bowen
14 Service quality and hospitality organizations - Yuksel Ekinci
15 Information Technology Strategy in the Hospitality Industry - Dan Connolly & Mark Haley
Hotel real estate finance and investments - Paul Beals
17 Accommodation and Facilities Management - Arnaud J M Frapin-Beaugé & Constantinos Verginis & Roy C Wood
18 The MICE industry: meetings, incentives, conventions and exhibitions - Udo A Schlentrich
19 Food and beverage management - Clayton W Barrows
20 Food production and service systems theory - Roy C Wood
21 Licensed Retail Management - Conrad Lashley
22 Flight Catering - Peter Jones
23 Resort management - Robert Christie Mill
24 Event Management - Donald Getz
Descriere
A definitive Handbook containing 'state of the art' articles that address current developments in the field of hospitality mangement.