The fool-proof system that will take your business to the next level.

In any business, the best leads come from referrals. But how do you go about building a trusted network of contacts willing to send customers your way?

The Seven Levels of Communication tells the story of Rick Masters. Down on his luck, cynical and with nothing to lose, Rick meets Michelle, a mortgage professional who has built a successful business through word of mouth and referral marketing. Sceptical, he agrees to accompany her to a conference to learn more about her mysterious methods and soon discovers that the rewards for implementing these strategies are far greater than he had ever imagined.

This entertaining allegory provides specific strategies for putting personal relationships at the heart of your business. Applicable to any industry, each chapter includes tools, tips and techniques that you can begin to use immediately for business and personal success.