The Seven Pillars of Customer Success
Autor Wayne McCullochen Limba Engleză Hardback – 6 apr 2021
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Specificații
ISBN-13: 9781544516615
ISBN-10: 1544516614
Pagini: 344
Dimensiuni: 145 x 222 x 24 mm
Greutate: 0.57 kg
Editura: Lioncrest Publishing
ISBN-10: 1544516614
Pagini: 344
Dimensiuni: 145 x 222 x 24 mm
Greutate: 0.57 kg
Editura: Lioncrest Publishing
Notă biografică
One of the world's leading customer success experts and a Top 100 Customer Success Strategist, Wayne McCulloch works with Google Cloud's entire SaaS portfolio as the Customer Success Leader. He's a keynote speaker and the recipient of multiple industry awards with more than twenty-five years of experience in customer-focused roles. Wayne began his software career at PeopleSoft and Vignette before becoming an SVP at Salesforce, the Chief Customer Officer at Kony, Inc., and the VP of the Customer Success Group at Looker. For more information about The Seven Pillars, including downloadable templates and training and certification materials, visit www.cspillars.com.