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The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams de Peter Pande

The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams

Autor Peter Pande, Robert Neuman, Roland Cavanagh
en Limba Engleză Paperback – 16 ian 2002
Six Sigma is the most talked-about, and successful, business improvement initiative. This work is designed as a implementation manual, and explains how to use Six Sigma methods to identify products and processes that need improvement, then use a proactive approach to either improve or redesign them - boosting performance, and reducing costs.
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Specificații

ISBN-13: 9780071373142
ISBN-10: 0071373144
Pagini: 432
Dimensiuni: 183 x 231 x 29 mm
Greutate: 0.75 kg
Editura: McGraw Hill Education
Colecția McGraw-Hill
Locul publicării:New York, NY, United States

Cuprins

A Guide to the Sigma Team Fieldbook.

Part I: What A Six Sigma Project Team Needs To Know Before It Gets Started.

Chapter 1: A New Way to An Old Vision: The Six Sigma System.

Chapter 2: Bicycle Riding and the Art of Six Sigma Management.

Chapter 3: Six Secrets About Six Sigma Teams.

Chapter 4: Three Ways to Six Sigma: Strategies to Improve, Create, and Manage Processes.

Chapter 5: Get It Right the First Time! Selecting Winning Six Sigma Projects.

Part II: A Five-Step Guide to Leading A Six Sigma Project Team Through DMAIC (Define, Measure, Analyze, Improve, Control).

Chapter 6: Define the Opportunity: Identifying and Scoping Six Sigma Projects.

Chapter 7: None of Us is as Smart as All of Us: Leading the Six Sigma Team Through the Define State of the Project.

Chapter 8: "You Can't Measure What We Do!" Measuring Process Performance and Refining the Problem Statement.

Chapter 9: Storm Clouds Ahead: Guiding the Six Sigma Team in the Measurement Stage of the Project.

Chapter 10: "Call for Sherlock Holmes!" Analyzing Data and Investigating Causes.

Chapter 11: Normal Data and Team Norms: Guiding the Six Sigma Team Through the Analyze Stage of the Project.

Chapter 12: Improving the Process: Creating, Selecting, and Implementing Solutions.

Chapter 13: "At Last, We're a Team!" Guiding the Six Sigma Team Through the Improve Stage.

Chapter 14: Controlling the Improved Process.

Chapter 15: The Party's Over: Celebrating the Team's Success.

Chapter 16: How to Avoid Failure.

Conclusion: What Difference Did the Team Make?

Power Tool Worksheets.

Glossary of Six Sigma Team Terms.