Craig and Tania Greene are a modern working couple with four children and a busy lifestyle. As they approach Christmas they are caught up in the usual flurry of shopping and spending as they prepare for the holidays. Then on Christmas Eve tragedy strike their family and they lose everything, barely escaping with their lives. However, during this time of suffering, thanks to the kindness of strangers, Craig, Tania and their children experience the magic of Christmas and discover the real meaning of the festive holiday.