Clear communication reduces stress and enhances comfort. In short, you are more effective.Your ability to appropriately communicate is an integral part of your skill set. Your words, your actions, and the surrounding environment influence those under your care in ways you may not even imagine. Your experience has taught you that stress can disrupt clear thinking, scramble short-term memory, and effectively sabotage interpersonal communication. If you are responsible for the care and welfare of others in any aspect of your work, these concepts and techniques are for you.This book is for therapists and caregivers of any kind . . . Psychotherapists, physiotherapists, dental hygienists, dentists, occupational therapists, physicians, nurses, massage therapists, grief counselors, TCM practitioners, teachers, youth leaders, childcare workers, therapists for the disabled, hypnotherapists, life coaches, school guidance counselors, religious counselors, eldercare / aged care workers, marriage and family therapists, complementary health practitioners, social workers, doulas and midwives, and acupressure / acupuncture therapists.Due to the importance of communication skills, more and more medical schools have, over the past decade, added this subject to their curricula. These innovative techniques are learnable. This book is meant to complement and enhance the hard skills you use daily on the job.