-- In this, her second book, Connie Carson-Romano utilizes her experiences, both professional and private, to help make the world of the hospital less frightening to those who require the services. "Admission to the hospital is a frightening experience. Being a Registered Nurse and House Supervisor did not prepare me for the reality of being a patient and the wife of a patient. After years of taking care of others and supervising the functioning of a hospital my husband (a retired physician) and I were shocked by the reality of admission to a hospital in place of those we used to care for. Realization of the frustration that must be felt by those who did not have the experience or knowledge that we had planted the seeds of sharing the basics for those facing the challenges of a hospital stay. In this book I attempt to explain in simple everyday terms, with a little dry humor, the indigenous culture of a hospital. Starting with the admission process, including the paperwork you probably will never read, we explore the various floors in a hospital explaining the routines and processes involved in the day to day function. There is even a chapter on the people you are likely to meet (or at least get a bill from). Knowing what to expect can help relieve some of the stress from an already stressful event. Knowing your rights as a patient and how to communicate with staff can be priceless. So here is a tourist guide to the hospital. It should make it hurt a little less even if you don't speak the hospital lingo."