When Lynne Ruhl, average everyday housewife, takes a phone call in 1983, it sets off a series of events that dramatically change her life and the lives of others. A small, woefully substandard gym with unprepared leaders and below-average athletes transforms itself and produces Olympic gold medal winners. Along the way, Lynne receives three promises that defy logic and reason - yet they all come true. The inescapable lesson is that when leaders get the culture right, human performance soars in ways we can barely imagine. This true story is written in a fast-paced, engaging style that will have you turning pages and maybe even finishing this book in one sitting. This is an inspiring, uplifting story about the truly remarkable talent and potential that sits untapped in every one of us and in every organization. The book finishes in text book style, with refreshingly clear insights about how organizational culture can be managed in such a way as to unleash human potential. It ends with practical ways for you to begin creating your own workplace environment that will draw out the very best from everyone in your group.