The author, T Mogford, after working within the security sector for over 25 years wanted to write this book to give the public an insight into the work and things that they see on a day-to-day basis within this industry. From his time working as a doorman to eventually working as a Crown Court Security Supervisor, it is filled with insights of the author's years working in this environment and in his opinion how two days are never the same, where one quiet day could turn very volatile on the turn of a sixpence. 'You just never know who is going to come through the front doors' is just one of his sayings. How he works on the front line with his staff so they are the first point of contact. The author explains the qualities you need to be able to do this work to the best of your ability. Terry has written this from extracts from his diaries that he has kept over the years as well as from memories.