What is the key to consistent, high-performing sales success? The best salespeople use technique, strategy, relationship building, and challenges, all of which are important. But, through a 20+ year career as a record-setting technical sales professional, Mike Drake has learned the key-- empathy. Now he shares his journey with a comprehensive sales self-help book The secrets learned here will guide anyone to achieve success in life. As Albert Schweitzer so eloquently stated, Success is not the key to happiness, happiness is the key to success.