Our guides on weather exposed timber design only dealt with best practice so we needed a medium to demonstrate the consequence of bad practice and also show our customers how they could avoid similar outcomes. (Usually this was by using our proprietary products). An email newsletter was the ideal way to do this. These newsletters started off very simply but as I found my feet they grew in length and gave more comprehensive information. We were also able to get very high quality contributors as well. After writing the newsletter for four years I decided to compile them for easy access. All in all there is a wealth of knowledge in these newsletters and, if you follow them, it may well keep you out of the hands of the solicitors.