This report is practical and jargon-free, showing step-by-step skills and processes to enable you to design effective e-learning products with confidence.You will learn all about every aspect of designing a course content, design and flow how to anticipate users' questions and problems, choosing your software supplier and applying the learning. The benefits of e-learning: staff acquire skills when they need them no need to wait for the next training course; people break learning into chunks to fit the demands and time-pressures of their job; time to learn underlying theory is reduced as people learn at different speeds, and may already know much about the topic; non-revenue earning time falls as the pace of learning is not driven by the slowest; people arrive at a trainer-led course ready to practice their skills. No need for theory; trainer-led courses are shorter with reduced costs for trainers, facilities, overnight accommodation, etc."