From setting up the course, creating the right environment, mind accessing and building rapport to gaining and maintaining participation, the application of simple yet effective techniques will contribute greatly to the experience of the learners and therefore the ultimate success of your training and you as the trainer. When you can deliver Training Excellence, you set yourself apart from your competition and the skills you acquire can be transferred to all aspects of your business life.If you want to take your training to the next level, this book is for you.