Transforming Technical Services through Training and Development: ALCTS Monograph
Editat de Marlee Givens, Sofia Slutskayaen Limba Engleză Paperback – 11 oct 2022
- techniques for establishing a positive training and learning culture;
- project management tools and business methodologies such as a Deming approach and just-in-time training for continuous improvement and staff skill development;
- reactive and proactive approaches in the training program for the University of Nevada, Las Vegas Acquisitions Unit;
- how the University of Toronto Libraries (UTL) harnessed the power of remote work to undertake a library services platform migration during the pandemic;
- applying concepts from information literacy instruction to e-resources training;
- reinventing student worker training;
- collaborative initiatives such as cross-organizational learning through Community of Practice (CoP);
- assessing metadata competencies by transforming records for a multi-system migration in an academic library at a R1 research university; and
- how staff training and documentation eased a library system’s transition from Voyager to Alma.
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Specificații
ISBN-13: 9780838948774
ISBN-10: 0838948774
Pagini: 168
Dimensiuni: 152 x 229 x 13 mm
Greutate: 0.24 kg
Editura: American Library Association
Colecția ALA Editions
Seria ALCTS Monograph
ISBN-10: 0838948774
Pagini: 168
Dimensiuni: 152 x 229 x 13 mm
Greutate: 0.24 kg
Editura: American Library Association
Colecția ALA Editions
Seria ALCTS Monograph
Recenzii
"The authors concisely and clearly provide both practical case studies and philosophical arguments illustrating the many ways in which training can be successfully planned and implemented. Topics include student training, project management, just-in-time training and continued staff development, information literacy instruction, eresources training, and more. Although the majority of the 13 brief chapters are written by academic librarians, the problems and solutions discussed are applicable in any technical services setting ... Well-researched and written."
— Library Journal
"The strength of this collection is in the diversity of methods and experiences shared by the authors. While all of the chapters represent the perspective of academic libraries or consortia, the organizational structures and staffing concerns are unique to each institution, resulting in a wide variety of approaches to technical services staff training ... There is something in this book to interest almost any technical services manager or administrator.”
— Technicalities
"Presents several training methodologies, examples, and case studies from academic and public libraries ... The underpinning principles and concepts presented throughout the book are applicable to any library area. In fact, the re-envisioning of libraries as learning organizations where change is expected and anticipated demands a supportive framework for training librarywide. Creating a culture of continuous learning enables staff to adapt and make changes quickly, in technical services and every other area of the library.”
— Journal of Electronic Resources Librarianship
— Library Journal
"The strength of this collection is in the diversity of methods and experiences shared by the authors. While all of the chapters represent the perspective of academic libraries or consortia, the organizational structures and staffing concerns are unique to each institution, resulting in a wide variety of approaches to technical services staff training ... There is something in this book to interest almost any technical services manager or administrator.”
— Technicalities
"Presents several training methodologies, examples, and case studies from academic and public libraries ... The underpinning principles and concepts presented throughout the book are applicable to any library area. In fact, the re-envisioning of libraries as learning organizations where change is expected and anticipated demands a supportive framework for training librarywide. Creating a culture of continuous learning enables staff to adapt and make changes quickly, in technical services and every other area of the library.”
— Journal of Electronic Resources Librarianship
Notă biografică
Marlee Givens has been librarian for modern languages and a library learning consultant at the Georgia Tech Library since 2017, and liaison to the School of Psychology there since 2018. In this position she works with faculty in the schools of Modern Languages and Psychology to support their teaching and scholarship, provides classroom and online instruction, and facilitates learning for library employees. Marlee also holds two certificates in learning design from the Association for Talent Development.
Sofia Slutskaya is the head of resource description at Emory University’s Woodruff Library. Over the years, Sofia has held a variety of positions in both public and technical services. Her research interests include staff training, cataloging print and electronic materials, e-resource management, and e-book acquisitions.
Sofia Slutskaya is the head of resource description at Emory University’s Woodruff Library. Over the years, Sofia has held a variety of positions in both public and technical services. Her research interests include staff training, cataloging print and electronic materials, e-resource management, and e-book acquisitions.
Cuprins
Introduction
Chapter 1 Growing a Technical Services Learning Culture at NC State University Libraries
by Beth Ashmore, Maria Collins, Xiaoyan Song, and Lynn Whittenberger
Chapter 2 Establishing a Positive Training Culture
by Hyun Chu Kim and Ariel Turner
Chapter 3 A Deming Approach to Training in Technical Services
by Kristy White and John White
Chapter 4 Just-in-Time Training for Continuous Improvement within a Consortium
by Rachel K. Fischer
Chapter 5 Practicing Partnerships
A Case Study on How Realizing an In-House Cataloging Course Set the Stage for a Collaborative Future
by Juliya Borie, May Chan, Elisa Sze, and Polina Vendrova
Chapter 6 Cross-Organizational Learning through a Community of Practice
by Laura Sill
Chapter 7 Mind the (Training) Gap
A Case Study in Assessing Metadata Competencies by Transforming Records for a Multi-System Migration
by Dana Reijerkerk and Kristen J. Nyitray
Chapter 8 Looking Back to Move Forward
Future-Proofing Staff through Skill Development
by Tammie Busch and Marlee Graser
Chapter 9 Circulation Services Training in a Remote Work Environment
A Case Study of UTM Library’s Library Services Platform Migration during a Pandemic
by Mai Lu
Chapter 10 Reinvention of Student Worker Training
A Positive Response and Outcome to Disruption
by Leslie A. Engelson
Chapter 11 Training Tech Services Using Concepts from Information Literacy Instruction
by Jharina Pascual
Chapter 12 Reactive and Proactive Approaches in the Training Program for the University of Nevada, Las Vegas Acquisitions Unit
by Jennifer R. Culley
Chapter 13 Technical Services Staff Training and Documentation during and after a Transition from Voyager to Alma
by Daricus Larry
About the Editors and Contributors
Index
Chapter 1 Growing a Technical Services Learning Culture at NC State University Libraries
by Beth Ashmore, Maria Collins, Xiaoyan Song, and Lynn Whittenberger
Chapter 2 Establishing a Positive Training Culture
by Hyun Chu Kim and Ariel Turner
Chapter 3 A Deming Approach to Training in Technical Services
by Kristy White and John White
Chapter 4 Just-in-Time Training for Continuous Improvement within a Consortium
by Rachel K. Fischer
Chapter 5 Practicing Partnerships
A Case Study on How Realizing an In-House Cataloging Course Set the Stage for a Collaborative Future
by Juliya Borie, May Chan, Elisa Sze, and Polina Vendrova
Chapter 6 Cross-Organizational Learning through a Community of Practice
by Laura Sill
Chapter 7 Mind the (Training) Gap
A Case Study in Assessing Metadata Competencies by Transforming Records for a Multi-System Migration
by Dana Reijerkerk and Kristen J. Nyitray
Chapter 8 Looking Back to Move Forward
Future-Proofing Staff through Skill Development
by Tammie Busch and Marlee Graser
Chapter 9 Circulation Services Training in a Remote Work Environment
A Case Study of UTM Library’s Library Services Platform Migration during a Pandemic
by Mai Lu
Chapter 10 Reinvention of Student Worker Training
A Positive Response and Outcome to Disruption
by Leslie A. Engelson
Chapter 11 Training Tech Services Using Concepts from Information Literacy Instruction
by Jharina Pascual
Chapter 12 Reactive and Proactive Approaches in the Training Program for the University of Nevada, Las Vegas Acquisitions Unit
by Jennifer R. Culley
Chapter 13 Technical Services Staff Training and Documentation during and after a Transition from Voyager to Alma
by Daricus Larry
About the Editors and Contributors
Index