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Transitions at the Top – What Organizations Must Do to Make Sure New Leaders Succeed: What Organizations Must Do to Make Sure New Leaders Succeed

Autor D Ciampa
en Limba Engleză Hardback – 21 mai 2015
Clear, actionable guidance toward managing a major leadership changeTransitions at the Top is an insightful, informative guide to navigating a change in leadership. A smooth transition is critical to both the health of the organization and the success of the new leader, but good planning and strong strategy can help organizations come out fresher and more driven on the other side. This book provides the specific principles, guidelines, and actions that boards, C–suite executives, and HR leaders need to guarantee a successful CEO transition. Continuity is key as one leader passes the mantle to a successor, and this book spans the steps and events that take place from when the candidate accepts the offer, all the way through the point where a critical mass of followers have accepted him or her as the established leader. Coverage includes guidance on who should be engaged in the process, as well as role–specific advice for each member of the transition management team.
Many books have been written to advise new incoming CEOs, but there is little guidance available for the organization as a whole. This book provides actionable advice on smoothing the transition without breaking stride.
  • Maintain continuity during leadership transitions
  • Strengthen focus on culture, systems, and processes
  • Engage all influential executives in smoothing the transition
  • Lay a foundation to help the new leader succeed
The transition management team plays a crucial role in maintaining the health of the organization during a time of major change. Strong strategy becomes critical when an organization is in flux, and high engagement is key. Transitions at the Top provides expert insight, clear guidance, and a solid plan for a smoother transition.
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Specificații

ISBN-13: 9781118975084
ISBN-10: 1118975081
Pagini: 288
Dimensiuni: 161 x 234 x 50 mm
Greutate: 0.45 kg
Editura: Wiley
Locul publicării:Hoboken, United States

Descriere

Ensure the Success of Critical C–Suite Transitions from Within
"Without a doubt, corporations have raised their game on the use of various techniques to improve the likelihood that externally hired talent will succeed in their most business–critical roles. What many companies haven′t done, however, is to spend the same amount of time on building a set of transition practices to further increase the probability these executives will thrive and prosper in their new roles and in their new companies. The cost of a failed transition is monumental, and comes in the form of missed market opportunities, a loss of business momentum, reputational damage, and potential damage to the credibility of the CEO and/or the company–s board of directors. Fortunately, Dan Ciampa and David Dotlich outline a practical, compelling playbook that if properly executed, will substantially increase the chance of success in senior leadership transitions. A timely and important book on a very important subject."
L. Kevin Cox, Chief Human Resources Officer, American Express Company; Director, Kraft Foods Group; Director, Corporate Executive Board
"Senior transitions are seminal events but are often botched, at great cost to the company and its shareholders. Too often succession decisions are made by a board, with those crucial first months then left entirely to the new manager to navigate. This book takes a different vantage point and illuminates the critical role of the company, its board, and senior managers in making sure those vital successions work. Written in a straightforward, practical manner, a must read for all involved."
Ken Leibler, former CEO of Liberty Financial Companies and former President of the American Stock Exchange; Director, Northeast Utilities; Trustee, Putnam Investments Funds
"Transitions at the Top is a welcome, long–overdue addition to our thinking about leadership and transitions. Far too little attention has been paid to the dynamics and consequences of CEO succession, especially to the critical role the organization plays in driving success or failure. As Ciampa and Dotlich clearly demonstrate, the costs of botched succession processes are very high. And what it takes to make them work is not rocket science, nor is it overly costly or burdensome. It just takes discipline, clarity about roles, and unswerving commitment to the right principles and processes. Follow their advice and the result will be world–class succession planning and implementation. This is a book that every CEO, Board member and senior HR executive should read."
Michael Watkins, Author of First 90 Days, Co–Founder of Genesis Advisors


Textul de pe ultima copertă

Ensure the Success of Critical C–Suite Transitions from Within
"Without a doubt, corporations have raised their game on the use of various techniques to improve the likelihood that externally hired talent will succeed in their most business–critical roles. What many companies haven′t done, however, is to spend the same amount of time on building a set of transition practices to further increase the probability these executives will thrive and prosper in their new roles and in their new companies. The cost of a failed transition is monumental, and comes in the form of missed market opportunities, a loss of business momentum, reputational damage, and potential damage to the credibility of the CEO and/or the company–s board of directors. Fortunately, Dan Ciampa and David Dotlich outline a practical, compelling playbook that if properly executed, will substantially increase the chance of success in senior leadership transitions. A timely and important book on a very important subject."
L. Kevin Cox, Chief Human Resources Officer, American Express Company; Director, Kraft Foods Group; Director, Corporate Executive Board
"Senior transitions are seminal events but are often botched, at great cost to the company and its shareholders. Too often succession decisions are made by a board, with those crucial first months then left entirely to the new manager to navigate. This book takes a different vantage point and illuminates the critical role of the company, its board, and senior managers in making sure those vital successions work. Written in a straightforward, practical manner, a must read for all involved."
Ken Leibler, former CEO of Liberty Financial Companies and former President of the American Stock Exchange; Director, Northeast Utilities; Trustee, Putnam Investments Funds
"Transitions at the Top is a welcome, long–overdue addition to our thinking about leadership and transitions. Far too little attention has been paid to the dynamics and consequences of CEO succession, especially to the critical role the organization plays in driving success or failure. As Ciampa and Dotlich clearly demonstrate, the costs of botched succession processes are very high. And what it takes to make them work is not rocket science, nor is it overly costly or burdensome. It just takes discipline, clarity about roles, and unswerving commitment to the right principles and processes. Follow their advice and the result will be world–class succession planning and implementation. This is a book that every CEO, Board member and senior HR executive should read."
Michael Watkins, Author of First 90 Days, Co–Founder of Genesis Advisors


Cuprins

Preface xiii
Acknowledgements xix
Introduction 1
The Transition Challenge 3
The Roots of Failure 7
Complexity 7
Thinking Errors 8
Execution Errors 9
Roles for Success 11
The Board s Role 11
The CEO s Role 13
The CHRO s Role 15
The Senior Managers Role 17
1 Complexity and Critical Crossroads 21
Complexity 25
Individual Adjustments 25
CEO 25
Board 27
CHRO 29
Senior Managers 32
Systemic Adjustments 34
Strategic 34
Operational 36
Political 39
Cultural 41
Summary 45
2 Three Destructive Myths 47
Myths Plaguing Transitions at the Top 56
Myth 1: People Join Companies All the Time It s No Big Deal 58
Myth 2: Our Job Is Done When the One We Want Says Yes 62
Myth 3:We Know What He Can Do 65
How Transition Myths Bar Productive Thinking 71
Lack of Empathy 71
Lack of Learning 73
Lack of Questioning 74
Leaving Tough Questions Unanswered 76
Summary 79
3 Errors of Execution 81
Relationship between Incumbent and Successor 85
Preparing for Only One Transition 90
The Leader Who Departs 90
Derivative Defections 93
Mismanaging the Transition Process 96
Not Organizing and Interpreting the Right Information 96
How Things Really Get Done 97
Culture and Power Structure 98
Power and Influence 104
Not Preparing Major Players for the Right Roles 106
Mishandling the Onboarding of the New Leader 109
Summary 114
4 The Board s Role 117
Directors as Major Players 121
Oversight for the Transition 127
Managing Relationships 134
Judging Performance 143
Expectations 146
Cultural and Political Attention 148
Summary 150
5 The CEO s Role 153
Controlling the Steps and Pace 157
Role 158
The Search and the Transition 162
Ensuring Other Players Do What They Must 166
Self–Management and Self–Awareness 171

Summary 177
6 The CHRO s Role 179
Great Senior Staffing Support 185
Help for the New Leader 192
What the New Leader Must Do 192
Learning 193
Visioning 194
Coalition Building 196
Methods and Mechanisms for Relationships 198
Connecting 201
Listening 203
Summary 210
7 The Senior Manager s Role 215
Shaping Organization Opinion 220
Delivering Support 227
Building Winning Relationships 234
Summary 241

8 Summary 245
Index 253


Notă biografică

DAN CIAMPA is an advisor on CEO transitions, operations improvement, culture change, and top–level organization for implementing new strategies. He was chairman and CEO for Rath & Strong, Inc., and named by Businessweek as among the top five CEO advisors. He is author of four other books, including Right from the Start, with Michael Watkins. For more on his background, see www.danciampa.com.
DAVID L. DOTLICH, PHD, is president of Pivot Leadership, a Korn Ferry company, and is an advisor and coach to CEOs and boards of companies such as Telstra, Johnson & Johnson, Nike, Ericsson, and DPDHL. He is an entrepreneur who has started, grown, and sold two large companies and is a former executive vice president of Honeywell International. He is the author of 12 books on leadership and has been named one of the Top 50 Coaches in the United States.