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Ultimate Customer Service: Customer Service Essentials for Loyal Customers [With DVD] de Mark Sanborn

Ultimate Customer Service: Customer Service Essentials for Loyal Customers [With DVD]: Made for Success Collections

Autor Mark Sanborn, Shep Hyken, Zig Ziglar
en Limba Engleză Mixed media product – 31 mar 2011
Get the world's top customer service authors to coach you and your team into excellence! Bring the exceptional customer service of Starbucks, Nordstrom's, or the Ritz Carlton into your business or organization with training from the pros.
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Specificații

ISBN-13: 9781441783097
ISBN-10: 1441783091
Dimensiuni: 180 x 157 x 51 mm
Greutate: 0.41 kg
Ediția:Library
Editura: BLACKSTONE AUDIO BOOKS
Seria Made for Success Collections