In this hands-on guide to helping leaders effectively steer their organisations through wrenching infrastructure and social changes, author Scott Klososky details the actions that leaders must take to keep their digital plumbing -- the all-important technological infrastructure of their organisations -- up-to-date. Readers will learn that the survival of their organisation depends on continuously adapting and integrating appropriate new technologies, including everything from robust IT systems to social technologies. Looking into the future, the author presents readers with a planning strategy that will enable them to stay ahead of burgeoning technological trends -- especially those that will significantly impact their organisations. The author deftly combines his discussion of technology with an in-depth, actionable program for workforce integration. By providing essential educational tools, the author presents a process for building technology bridges across generations to maximise performance, loyalty, and satisfaction. The authors call-to-action will energise readers who are frustrated by cloistered IT departments, unproductive lines of communication between Baby Boomers and younger staff members, and an overall lack of technological sophistication. By following this book readers will be able to revitalise any business culture threatened by technology. With experience at every level of the technology business, from assembling computers as a teenager to delivering TED talks in Mumbai, the author is a recognised expert in technological innovation.