Violence at Work

Thoroughly updated and revised, the third edition of this groundbreaking book examines the full range of aggressive acts that occur in workplaces— including homicides, assaults, sexual harassment, threats, bullying, mobbing, and verbal abuse. The book offers new information and evidence about the incidence and severity of workplace violence in different countries (including examination of some terrorist and mass murder events), identifies occupations and situations of particular risk, evaluates various causal explanations, and details some of the social and economic costs. The book also evaluates the effectiveness of workplace antiviolence measures and responses such as regulatory innovations, policy interventions, workplace designs that may reduce risks, collective agreements, and various "best practice" options.