1. You'll have your customers eating out of your hand 2. You'll never have to deal with difficult customers again 3. You'll know see how to build a network of regular customers 4. You'll turn a simple composition book into a virtual goldmine 5. You'll know how to grab things for your customers so they give you money 6. You'll know how to network yourself & network your customers 7. You'll know what to ask your customers to get them talking 8. You'll introduce customers to employees & get them coming back more often 9. You'll know how to introduce fellow merchants to your customers to create loyalty 10. You will know why & how to Introduce your manager to a customer to get them referring you 11. You'll share the colorful history of your business to gain trust 12. You'll use neighborhood history to turn average sales into big sales 13. You will have knowledge of neighborhood events to engage customers and win their confidence 14. You'll know how to create product combinations and services that have customers Tweeting, Yelping and posting about you 15. You'll see how to use free Google Voice/text number to better assist your customers so the never shop anywhere else..... 16. You will learn how to create and promote your own in-store, off-peak events that get your entire town shopping 17. You'll create and run your own events and loyalty programs only available to your customers 18. You will learn to create & publish your own free event calendar to put free marketing and extra cash on auto-pilot all year long 19. You will learn how to promote your events on-line & in print for free 20. See how to always "get your name in it" so that people always remember you & why it is so important 21. See why saying "thank you" instead of "your welcome" means bigger returns 22. Learn why looking-out for problems will create repeat customers and raving fans 23. Easily offer a "Hollywood hook-up" with local businesses to get them referring you 24. How & why to make employees your new best friends and why it is so important 25. How to send your store viral several times a day/night to thousands of people who will be coming in to ask for you Plus ++ Much much more Learn To Provide Authentic, Engaging, Superior Customer Service. It's So Important And So Easy To Do