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What Every Manager Should Know about Quality

Autor Thomas Pyzdek
en Limba Engleză Hardback – 28 noi 1990
"Offers an accessible account of quality control and features forms, worksheets, and step-by-step procedures that simplify statistical process control - showing how to build a business that will thrive in today's economy. "
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Specificații

ISBN-13: 9780824784010
ISBN-10: 0824784014
Pagini: 232
Dimensiuni: 210 x 280 x 21 mm
Greutate: 0.54 kg
Ediția:1
Editura: CRC Press
Colecția CRC Press

Public țintă

Professional and Professional Practice & Development

Cuprins

Preface, 1. Basic Concepts of Quality Control, 2. Vendor Quality Assurance, 3. Human Resources and Quality, 4. Quality Organization and Management, 5. Quality Information Systems, 6. Probability and Statistics for Quality Control, 7. Statistical Process Control, 8. New Quality Technologies, 9. The Modern Approach to Quality Management, 10. The Malcolm Baldrige National Quality Award, 11. Total Quality Management, Appendix, References, Index

Descriere

"Offers an accessible account of quality control and features forms, worksheets, and step-by-step procedures that simplify statistical process control - showing how to build a business that will thrive in today's economy. "