Working GlobeSmart: 12 People Skills for Doing Business Across Borders

Rich in examples–from Italy to India, Turkey to Thailand,–Working GlobeSmart bridges the gap between what we know about business success and what we know about differences in values, abilities and behavioral characteristics across various cultural dimensions. Global consultant Ernest Gundling presents his unique GlobeSmart model to show how to develop cultural competencies at the organizational, group and interpersonal level, highlighting 12 key skills critical for success. Working GlobeSmart addresses issues of global teamwork, customer relations, change management, strategy and innovation and demonstrates the power of the Global People Skills framework to bring vision and strategy to life, to create training and development programs for multicultural learners and to develop or participate effectively in a global team.