You cannot purchase this book in a Big Box Home Improvement Store. It is banned. It tells their secrets. The author spent two years researching undercover working for six different companies. The questionable practices of home improvement companies resulting in this self-help book. At home, shows we sold over 25,000 of these self-help books to consumers like you for 24.95. The in-home salesperson is a lot smarter than you may think and if you believe, that you know better, you are probably wrong. This self-help book is fully illustrated and teaches you the basics for replacement windows, Siding, Soffit Gutters, Roofing, Cabinet Re-facing, Closet Organizers, Garage Organizers, countertops and more. Even more important it teaches you what the salesperson knows and how he or she is trained by the company to maximize their profits. They are taught a successful systematic process to get you to pay more than you planned for home improvement project. We teach you how to reverse that process. There are also checklists after each section you can tailor to your needs and wants so you are ready when they come. Remember the old cliche' "Forewarned is forearmed.""