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Your Consumer Rights

Autor Angela Clark, Rosy Border
en Limba Engleză Paperback – 30 noi 2003
This book contains advice on your rights as a consumer. If you have ever purchased faulty goods or experienced unsatisfactory service, this book puts you in control of the situation.
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Specificații

ISBN-13: 9781859418543
ISBN-10: 1859418546
Pagini: 152
Dimensiuni: 156 x 234 x 12 mm
Greutate: 0.2 kg
Ediția:Revised
Editura: Taylor & Francis
Colecția Routledge-Cavendish
Locul publicării:Oxford, United Kingdom

Public țintă

Professional Reference

Cuprins

Welcome, Buzzwords, Frequently asked questions (FAQs), 1 Think before you buy, 2 A binding contract, 3 Distance selling, 4 Buying cars, 5 Holidays from hell, 6 Contracts for services, 7 Check the small print, 8 Successful complaining, 9 See you in court, Standard letters, Non-standard letters, Useful contacts, Index

Descriere

This book contains advice on your rights as a consumer. If you have ever purchased faulty goods or experienced unsatisfactory service, this book puts you in control of the situation.