Your Guide to Owning & Operating a Hospitality Property - Successfully
Autor Gerry MacPhersonen Limba Engleză Paperback – 5 aug 2019
This is a question I am often asked, but before I answer, let me begin by asking you a couple of questions.
- Is the idea of being your own boss sound appealing to you?
- Is the thought of sharing your corner of the world with guests intriguing?
- Have you ever thought about owning or operating your own hospitality property, but are not sure or the steps to take to ensure success?
In this book, I will share you more than just quick-fix tactics but instead how to develop successful long-term operation methods.
I will do this by showing you how to improve your hospitality property organizational structure; foster employee development; how to market and how to see your own property as a guest.
What you will learn here will help you stay two steps ahead of your competition, increase your bookings and patronage, while enjoying fun & fulfilled life as a hotelier/innkeeper.
As a travel authority with decades of bed & breakfast visitation experience, I wanted to share my expertise and knowledge with potential bed & breakfast owners who do not have the benefit of a ready-made organizational structure, branding and marketing that chain properties provide.
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Specificații
ISBN-13: 9781393048558
ISBN-10: 1393048552
Pagini: 408
Dimensiuni: 140 x 216 x 22 mm
Greutate: 0.47 kg
Editura: Keystone HPD
ISBN-10: 1393048552
Pagini: 408
Dimensiuni: 140 x 216 x 22 mm
Greutate: 0.47 kg
Editura: Keystone HPD
Notă biografică
Gerry MacPherson is a travel authority with decades of hotel, resort, inn and bed & breakfasts visitation experience. He has spent 1000's of nights in properties of all sizes and classes worldwide, conducting countless site inspections for a number of world-class tour and travel companies, as well as received feedback from 100,000's of customers.
This knowledge has given him a unique insight into the wants, needs and requirements of individual and group travellers, as well as management and employees.
This knowledge has given him a unique insight into the wants, needs and requirements of individual and group travellers, as well as management and employees.