A Holistic Approach to Lessons Learned: How Organizations Can Benefit from Their Own Knowledge
Autor Moria Levyen Limba Engleză Paperback – 4 feb 2021
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Specificații
ISBN-13: 9780367636197
ISBN-10: 0367636190
Pagini: 169
Dimensiuni: 156 x 234 x 13 mm
Greutate: 0.25 kg
Ediția:1
Editura: CRC Press
Colecția Auerbach Publications
ISBN-10: 0367636190
Pagini: 169
Dimensiuni: 156 x 234 x 13 mm
Greutate: 0.25 kg
Ediția:1
Editura: CRC Press
Colecția Auerbach Publications
Public țintă
Professional Practice & DevelopmentCuprins
Introduction. A World Full of Challenges. Learning the Lesson for the First Time. Deepening: Debriefing Techniques and Guidelines. Learning from Quality-Based Processes. Experience. Actions. Knowledge and a Knowledgebase to Handle It. Embedding the Lessons in the Organizational Environment. Requesting the Knowledge before Action. Jumping into the Water. The Cultural Change. Roles in the Organization. Summary. Glossary: Review of Terms.
Descriere
The book presents a holistic approach to organization performance improvements through lessons learned management. It models the entire life cycle of lessons learned: starting from creating new lessons, moving on to knowledge refining and ending with smart integration into the organizational environment so future re-use of knowledge is enabled.