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A Profile of the Hospitality Industry de Betsy Bender Stringam

A Profile of the Hospitality Industry

Autor Betsy Bender Stringam, Charles G. Partlow
en Limba Engleză Paperback – 19 noi 2015
The hospitality industry is one of the world's largest and oldest industries. A Profile of the Hospitality Industry provides an inside look to the strategies of this industry. This book reviews the developments, challenges, and opportunities for the hotel, restaurant, foodservice and gaming industries. The hospitality industry is unique in many aspects which makes this book a must read for hospitality students, business students and those interested in management strategy.
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Specificații

ISBN-13: 9781606499184
ISBN-10: 1606499181
Pagini: 182
Dimensiuni: 152 x 229 x 10 mm
Greutate: 0.25 kg
Editura: Business Expert Press

Notă biografică

Dr. Betsy Bender Stringam is a professor in the school of hotel, restaurant and tourism management at New Mexico State University. Prior to her career in academics Dr. Stringam worked in the hotel, resort, and restaurant industries at both the corporate and property level. Dr. Stringam conducts research primarily focused on hotels and resorts. Her work examines management strategies, technology and the changing hospitality workforce, guest service, loyalty and satisfaction, online user generated rating and review processes, and vacation ownership resorts. Her research is widely published in academic journals, and in international hospitality industry publications.