Agent #11 is an Elite Facilitator, or EL.F. Agent for the North Pole Spy Agency. His mission; to go undercover at the local elementary school to determine exactly who's naughty and who's nice then report that information back to S.C., his Sector Chief. Agent EL.F., alias "Alvin," will have to use all of his skills and school supply gadgets to infiltrate the school Christmas pageant and stop the schemes of the nasty Barry the Bully in order to save the holidays for everyone.