Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation J–B–UMBS Series Autor Matthew D. Johnson et al. 2 sep 2008 Paperback Preț: 243.30 lei 3-5 săpt.
Customer Retention in the Automotive Industry: Quality, Satisfaction and Loyalty Editat de Michael D. Johnson et al. 19 feb 2012 Paperback Preț: 396.02 lei 6-8 săpt.
Conjoint Measurement: Methods and Applications Editat de Anders Gustafsson et al. 15 oct 2010 Paperback Preț: 588.18 lei 691.97 lei 6-8 săpt. -15%