Balanced Brand: How to Balance the Stakeholder Forces That Can Make Or Break Your Business
Autor John Foley, Julie Kendricken Hardback – 9 feb 2006
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Specificații
ISBN-13: 9780787983093
ISBN-10: 0787983098
Pagini: 208
Dimensiuni: 161 x 235 x 19 mm
Greutate: 0.38 kg
Editura: Wiley
Locul publicării:Hoboken, United States
ISBN-10: 0787983098
Pagini: 208
Dimensiuni: 161 x 235 x 19 mm
Greutate: 0.38 kg
Editura: Wiley
Locul publicării:Hoboken, United States
Public țintă
- Branding and marketing executives and managers in any size organization
- Other leaders concerned with their organizations′ brand and image
- HR executives
Cuprins
Preface.
1. Strong Brand, Strong Reputation.
2. Measuring Brand and Reputation.
3. The BalancedBrand System.
PART ONE: ASSESSMENT OF ORGANIZATION AND STAKEHOLDER VALUES.
4. Brand Assessment.
5. Stakeholder Assessment.
6. Stakeholder Return on Investment.
PART TWO: ALIGNMENT OF ORGANIZATION AND STAKEHOLDER VALUES.
7. Balanced Culture.
8. Balanced Conversation.
9. Creating and Maintaining Balance.
Notes.
Glossary.
Acknowledgments.
About the Authors.
Index.
Descriere
Many companies assume that if sales are good, their branding must be effective. Wrong. Worse still, they pay alarmingly little attention to what it really is that sustains their brand reputation, leaving them vulnerable to dangerous backlash if a rift develops between their values and those of their customers, employees and shareholders.