Bank 4.0 – Banking Everywhere, Never at a Bank
Autor B Kingen Limba Engleză Hardback – 3 iul 2019
The future of banking is already here -- are you ready?
Bank 4.0 explores the radical transformation already taking place in banking, and follows it to its logical conclusion. What will banking look like in 30 years? 50 years? The world's best banks have been forced to adapt to changing consumer behaviors; regulators are rethinking friction, licensing and regulation; Fintech start-ups and tech giants are redefining how banking fits in the daily life of consumers. To survive, banks are having to develop new capabilities, new jobs and new skills. The future of banking is not just about new thinking around value stores, payment and credit utility -- it's embedded in voice-based smart assistants like Alexa and Siri and soon smart glasses which will guide you on daily spending and money decisions. The coming Bank 4.0 era is one where either your bank is embedded in your world via tech, or it no longer exists.
In this final volume in Brett King's BANK series, we explore the future of banks amidst the evolution of technology and discover a revolution already at work. From re-engineered banking systems, to selfie-pay and self-driving cars, Bank 4.0 proves that we're not on Wall Street anymore. Bank 4.0 will help you:
- Understand the historical precedents that flag a fundamental rethinking in banking
- Discover low-friction, technology experiences that undermine the products we sell today
- Think through the evolution of identity, value and assets as cash and cards become obsolete
- Learn how Fintech and tech "disruptors" are using behaviour, psychology and technology to reshape the economics of banking
- Examine the ways in which blockchain, A.I., augmented reality and other leading-edge tech are the real building blocks of the future of banking systems
If you look at individual technologies or startups disrupting the space, you might miss the biggest signposts to the future and you might also miss that most of we've learned about banking the last 700 years just isn't useful.
When the biggest bank in the world isn't any of the names you'd expect, when branch networks are a burden not an asset, and when advice is the domain of Artificial Intelligence, we may very well have to start from scratch. Bank 4.0 takes you to a world where banking will be instant, smart and ubiquitous, and where you'll have to adapt faster than ever before just to survive. Welcome to the future.
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Specificații
ISBN-10: 1119506506
Pagini: 352
Dimensiuni: 152 x 229 x 15 mm
Greutate: 0.54 kg
Editura: Wiley
Locul publicării:Chichester, United Kingdom
Public țintă
Bank executives, Financial ManagersTextul de pe ultima copertă
The future of banking is already here. Are you prepared?
Bank 4.0 explores the radical transformation already taking place in banking, and follows it to its logical conclusion. What will banking look like in 30 years? 50 years? The world's best banks are responding to this transformation; regulators are rethinking friction, licensing and regulation; FinTech start-ups are redefining what it means to bank today. Banks are being forced to develop new capabilities, new jobs and new skills--and it's a whole new world. The future of banking is not about new value stores, payment and credit utility--it's embedded in voice-based smart assistants like Alexa and Siri, available 24/7 to pay, book, transact or enquire. Bank 4.0 means that either your bank is embedded in your world, or it isn't.
The final volume in the BANK series, this book explores the future of banks amidst the evolution of technology and highlights the beginnings of this revolution already at work.
"Brett's best yet! While one may not agree with all his assertions, the fundamental insights--that banking needs to be reimagined from first principles, that it must be embedded into daily lives, that data, AI and voice are game changers in this regard--cannot be argued against. Bank 4.0 is a tour de force that opens your eyes to what already exists, and your mind to the imminent possibilities. A must-read."
--Piyush Guptav, Group Chief Executive Officer, DBS Bank
Notă biografică
Brett King is an international bestselling author, a renowned commentator and globally respected speaker on the future of business. He has spoken in over 50 countries, to more than a million people, on how technology is disrupting business, changing behavior and influencing society. He advised the Obama White House, the FED and the National Economic Council on the future of banking in the United States, and advises governments and regulators around the world. He appears regularly on US TV networks like CNBC, where he contributes on Future Tech and FinTech.
King hosts Breaking Banks, the world's leading dedicated radio show and podcast on technology impact in banking and financial services (150-plus countries, 6.5 million listeners). He is also the founder of the neo-bank Moven, a globally recognized mobile start-up, which has raised over US$42 million to date, with the world's first mobile, downloadable bank account.
Named "King of the Disruptors" by Banking Exchange magazine, King was voted American Banker's "Innovator of the Year," "The world's #1 Financial Services Influencer" by The Financial Brand, and was nominated by Bank Innovation as one of the top 10 "coolest brands in banking." He was shortlisted for the 2015 Advance Global Australian of the Year Award for being one of the most influential Australians living offshore.
Cuprins
Preface 13
Acknowledgements 16
PART ONE: Bank 2050
Chapter 1: Getting Back to First Principles 20
First principles design thinking 23
Applying first principles to banking 27
A bank that is always with you 32
Is it too late for the banks? 39
Feature: Ant Financial--The First Financial Firm for the Digital Age by Chris Skinner 44
The Alibaba stories 46
Ant Financial: Building a better China 58
Chapter 2: The Regulator's Dilemma by Brett King and Jo Ann Barefoot 64
The risk of regulation that inhibits innovation 66
A flawed approach to fi nancial crime and KYC 72
The future form and function of regulation 82
Elements of reform 86
Feature: How Technology Reframes Identity by David Birch 93
PART TWO: Banking reimagined for a real-time world
Chapter 3: Embedded Banking 102
Friction isn't valuable in the new world 104
New experiences don't start in the branch 106
Advice, when and where you need it 109
Mixed reality and its impact on banking 114
Feature: Contextual Engagement and Money Moments by Duena Blomstrom 118
Are banking chatbots the future? 118
Chapter 4: From Products and Channels to Experiences 124
The new "network" and "distribution" paradigms 124
Bye-bye products, hello experiences 131
The Bank 4.0 organisation chart looks very different 140
Onboarding and relationship selling in the new world 151
Feature: Future Vision: Your Personal Voice-Based AI Banker by Brian Roemmele 156
Chapter 5: DLT, Blockchain, Alt-Currencies and Distributed Ecosystems 160
Emerging digital currencies 161
Bitcoin and cryptocurrencies on a surge 166
The structural implications of DLT 176
PART THREE: Why FinTech companies are proving banks aren't necessary
Chapter 6: FinTech and TechFin: Friend or Foe? 185
"For me? Two servers" 189
Where the new players are dominating 191
Partner, acquire or mimic? 199
Killing FinTech partnerships--the barriers to cooperation 204
If you can't beat them, join them 209
Feature: Why Banks Should Care About FinTech by Spiros Margaris 212
Feature: The Speed Advantage by Michael Jordan 214
Chapter 7: The Role of AI in Banking 219
Deep learning: How computers mimic the human brain 225
Robo-advisors, robo-everything 230
A bank account that is smarter than your bank 233
Where automation will strike first 242
Redefining the role of humans in banking 245
Chapter 8: The Universal Experience 252
The expectations of the post-millennial consumer 253
The new brokers and intermediaries 261
Ubiquitous banking 267
Feature: Going Beyond Digital Banking by Jim Marous 269
Going beyond digital banking basics 270
Amazon model provides a guide for banking 271
Feature: Digitise to Lead: Transforming Emirates NBD by Suvo Sarkar 278
PART FOUR: Which banks survive, which don't
Chapter 9: Adapt or Die 286
Key survival techniques 295
Survival starts at the top 306
Chapter 10: Conclusion: The Roadmap to Bank 4.0 311
Technology first, banking second 315
Experience not products 323
The Bank 4.0 roadmap 333
Conclusion 333
Glossary 337
About Brett King 344