Leading the Customer Experience – How to Chart a Course and Deliver Outstanding Results Autor Brad Cleveland et al. 2 mai 2021 Paperback Preț: 231.76 lei 3-5 săpt. | 6-12 zile
Call Center Management: Leitfaden für Aufbau, Organisation und Führung von Teleservicecentern Autor Brad Cleveland et al. 3 oct 2013 Paperback Preț: 478.86 lei 563.37 lei 6-8 săpt. -15%