Building Total Quality: A guide for management

en Limba Engleză Hardback – 31 aug 1993

Building Total Quality is an essential reference to all those involved in the construction of a total quality organisation

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Specificații

ISBN-13: 9780412497803
ISBN-10: 0412497808
Pagini: 320
Ilustrații: XII, 303 p.
Dimensiuni: 155 x 235 x 23 mm
Greutate: 0.63 kg
Ediția:1993
Editura: SPRINGER NETHERLANDS
Colecția Springer
Locul publicării:Dordrecht, Netherlands

Public țintă

Research

Cuprins

1 Quality today.- 2 The total quality model.- 3 The model at work: improvement planning.- 4 Improvement implementation and process management.- 5 Learning to cope with change and continuous improvement: the education process.- 6 The economics of quality.- 7 Assessing company quality: self-assessment, certification and quality awards.- References.

Recenzii

It offers ideas for quality improvement that no management can afford to neglect if it is serious about success. - Quality World; ... a useful contribution to the further development of quality as a business performance improvement process. - Planning Production and Control; I recommend this book for series reading by curious people trying to build and maintain TQM within their company - Manufacturing Engineer

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