This book is a guide for individuals that want to learn more about non-clinical case management. As a case manager you will need to know different tactics in order to assist your client in receiving adequate care. If you are a new graduate in psychology, social work, or human services and you have just been hired as a case manager for Medicaid clients; this is the book for you. Topics included in the book understanding your population, initial meeting process, safety and boundaries with your clients, handling repetition, and more. This is a great guide if you're interested in the documentation aspect of assisting client who may have developmental disabilities.