Changing Employee Behavior: A Practical Guide for Managers
Autor Nik Kinley, Shlomo Ben-Huren Limba Engleză Paperback – 2015
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Specificații
ISBN-13: 9781349496846
ISBN-10: 1349496847
Pagini: 240
Ilustrații: XIV, 240 p.
Dimensiuni: 140 x 216 x 14 mm
Greutate: 0.3 kg
Ediția:2015
Editura: Palgrave Macmillan UK
Colecția Palgrave Macmillan
Locul publicării:London, United Kingdom
ISBN-10: 1349496847
Pagini: 240
Ilustrații: XIV, 240 p.
Dimensiuni: 140 x 216 x 14 mm
Greutate: 0.3 kg
Ediția:2015
Editura: Palgrave Macmillan UK
Colecția Palgrave Macmillan
Locul publicării:London, United Kingdom
Cuprins
1. How to Help Change Happen 2. Four Ways to Think About Change 3. Intrinsic Motivation: The Science of Commitment 4. Extrinsic Motivation: Using Rewards and Punishment 5. Ability 6. Psychological Capital: Believing you can Succeed 7. Psychological Capital: Will Power and Resilience 8. How to Build, Break and Change Habits 9. Gamification 10. Nudging 11. Becoming an Architect of Change Appendix 1: Key Questions to Ask Yourself Appendix 2: MAPS Profiler Tool Appendix 3: MAPS Profiler Graph
Recenzii
'With their terrific MAPS model, the authors offer insights, tools, techniques, examples, and assessments that will help any leader to change employee behavior. Rapid change has become the new normal, and this book is a tremendous asset for leaders who want to become architects of change in the 21st century. Congratulations to the authors for writing this masterpiece.'
-Nick van Dam, PhD, Global Chief Learning Officer, McKinsey & Company
'An invaluable primer and compelling resource on change and behavior for managers, HR professionals, and leaders everywhere.'
-Jonathan Donner, VP Global Learning and Capability Development, Unilever plc
'This is not just another book about change management; it is about human beings and how and why they change, and is packed with great tools and insights for creating the right context to lead sustainable change in both business and day-to-day life.'
-Fausto Palumbo, VP Head of Corporate Training & Learning, Nestlé
'Elegantly combines theory with practice and packed full of tools that managers can experiment with.'
-Kim Lafferty, Vice President Global Leadership Development, GlaxoSmithKline
'This book tells us how to change behavior without swapping existing employees for new ones.'
-Abhijit Bhaduri, Chief Learning Officer, Wipro
-Nick van Dam, PhD, Global Chief Learning Officer, McKinsey & Company
'An invaluable primer and compelling resource on change and behavior for managers, HR professionals, and leaders everywhere.'
-Jonathan Donner, VP Global Learning and Capability Development, Unilever plc
'This is not just another book about change management; it is about human beings and how and why they change, and is packed with great tools and insights for creating the right context to lead sustainable change in both business and day-to-day life.'
-Fausto Palumbo, VP Head of Corporate Training & Learning, Nestlé
'Elegantly combines theory with practice and packed full of tools that managers can experiment with.'
-Kim Lafferty, Vice President Global Leadership Development, GlaxoSmithKline
'This book tells us how to change behavior without swapping existing employees for new ones.'
-Abhijit Bhaduri, Chief Learning Officer, Wipro
Notă biografică
Nik Kinley is a Director and Head of Talent Strategy for the global Talent Management consultancy YSC. Prior to YSC Nik was the Global Head of Assessment for the BP Group, and prior to that, Head of Learning for Barclays GRBF. He has specialized in the fields of assessment and behavior change for nearly twenty five years, and in this time has worked with CEOs, factory-floor workers, life-sentence prisoners, government officials and children.
Shlomo Ben-Hur is an organizational psychologist and Professor of Leadership and Organizational Behavior at the IMD business school in Switzerland. He has more than 20 years of corporate experience in senior executive positions including Vice President of Leadership Development and Learning for the BP Group, and Chief Learning Officer for DaimlerChrysler Services.
Shlomo Ben-Hur is an organizational psychologist and Professor of Leadership and Organizational Behavior at the IMD business school in Switzerland. He has more than 20 years of corporate experience in senior executive positions including Vice President of Leadership Development and Learning for the BP Group, and Chief Learning Officer for DaimlerChrysler Services.
Textul de pe ultima copertă
An important part of every manager's job is changing people's behavior: improving someone’s performance, helping them better manage relationships with colleagues, or sometimes even stopping them doing something. Yet, despite the fact that changing people's behavior is such a fundamental skill for managers, there is little in the way of systematic support for them to go about it.
This book changes that, revealing simple but powerful techniques for changing behavior that experts from a range of disciplines have been using for years. Drawing upon proven methods from psychology, psychotherapy, and behavioural economics, it presents a comprehensive toolkit that managers can use to improve the performance of staff and address some of the most common challenges they face.
With a new foreword and three new chapters, this revised edition expands on the original by showing how organisations and leaders have used the techniques presented in it, how these methods have become even more relevant in the post-pandemic world, and how it has been applied the broader challenge of workplace culture change. Finally, supplementary videos add detail to this new content, with examples and explanations presented by the authors.
Nik Kinley is a Director and Head of Talent Strategy for the global Talent Management consultancy YSC. Prior to YSC Nik was the Global Head of Assessment for the BP Group, and prior to that, Head of Learning for Barclays GRBF. He has specialized in the fields of assessment and behavior change for nearly twenty five years, and in this time has worked with CEOs, factory-floor workers, life-sentence prisoners, government officials and children.
Shlomo Ben-Hur is an organizational psychologist and Professor of Leadership and Organizational Behavior at the IMD business school in Switzerland. He has more than 20 years of corporate experience in senior executive positions including Vice President of Leadership Development and Learning for the BP Group, and Chief Learning Officer for DaimlerChrysler Services.
With a new foreword and three new chapters, this revised edition expands on the original by showing how organisations and leaders have used the techniques presented in it, how these methods have become even more relevant in the post-pandemic world, and how it has been applied the broader challenge of workplace culture change. Finally, supplementary videos add detail to this new content, with examples and explanations presented by the authors.
Nik Kinley is a Director and Head of Talent Strategy for the global Talent Management consultancy YSC. Prior to YSC Nik was the Global Head of Assessment for the BP Group, and prior to that, Head of Learning for Barclays GRBF. He has specialized in the fields of assessment and behavior change for nearly twenty five years, and in this time has worked with CEOs, factory-floor workers, life-sentence prisoners, government officials and children.
Shlomo Ben-Hur is an organizational psychologist and Professor of Leadership and Organizational Behavior at the IMD business school in Switzerland. He has more than 20 years of corporate experience in senior executive positions including Vice President of Leadership Development and Learning for the BP Group, and Chief Learning Officer for DaimlerChrysler Services.
Caracteristici
Reveals powerful techniques for changing employee's behaviour Revised and updated edition to reflect the changes in workplace dynamics Additional multimedia content accessible in browser or via SN More Media App