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Citizens, Consumers and the NHS: Capturing Voices

Autor Christine Hogg
en Limba Engleză Paperback – 27 oct 2008
Exploring the story of user involvement in the NHS over the last 30 years, this fascinating new book provides an analysis of the conceptual terrain that underlies debates about public and patient involvement. It is essential reading for students in all health related disciplines for whom the user experience is key.
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Specificații

ISBN-13: 9780230550636
ISBN-10: 0230550630
Pagini: 224
Ilustrații: 110 bw illus
Dimensiuni: 156 x 234 x 13 mm
Greutate: 0.32 kg
Ediția:2008
Editura: Bloomsbury Publishing
Colecția Red Globe Press
Locul publicării:London, United Kingdom

Caracteristici

Based on primary research that includes interviews with key players in the field

Notă biografică

CHRISTINE HOGG has been involved in the Health Service User Movement for many years, as a researcher and activist.

Cuprins

Introduction The Story Begins Community Health Councils The Rise 1974-1979 Community Health Councils The Decline 1979-1997 Tackling the Democratic Deficit The Rise of Consumer Rights Promoting Health Past Imperfect Abolishing CHCs The Second Coming the Commision and Patients' Forum Renewing Democracy Conclusions.