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Consumer Equality: Race and the American Marketplace: Racism in American Institutions

Autor Geraldine Rosa Henderson, Anne-Marie Hakstian, Jerome D. Williams
en Limba Engleză Hardback – 25 sep 2016 – vârsta până la 17 ani
This book provides a vivid examination of the issue of consumer inequality in America-one of society's most under-discussed and critical issues-through the evaluation of real-life cases, the trend of consumers suing companies for discrimination, and the application of novel frameworks to establish legitimate consumer equality.Everyone-regardless of race, gender, or other appearance-based factors-should receive equal access and equal treatment in businesses open to the public. Unfortunately, consumer equality has yet to be achieved. In fact, marketplace discrimination remains a pervasive problem in the United States, in spite of racial inroads on other fronts-employment and housing, for example. Consumer Equality: Race and the American Marketplace is the first book to elucidate how consumer discrimination remains an unresolved, pressing, and complex issue.Written by three well-established experts on consumer discrimination and business law who have presented their research and opinions to national and local media and as expert witnesses in court cases, this book examines the multilayered problem that results in citizens being suspected of committing a crime or detained by police or security personnel because of their ethno-racial background. This book could be considered required reading for representatives of large corporations, small businesses, and any organization interested in avoiding charges of marketplace discrimination as well as civil rights groups, community organizations, and organizations concerned about social justice.
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Specificații

ISBN-13: 9781440833762
ISBN-10: 1440833761
Pagini: 224
Dimensiuni: 156 x 235 x 14 mm
Greutate: 0.6 kg
Editura: Bloomsbury Publishing
Colecția Praeger
Seria Racism in American Institutions

Locul publicării:New York, United States

Caracteristici

Considers a wide array of lawsuits that document the growing trend of consumers taking companies to court for discrimination and examines the results of these legal cases to draw conclusions that will interest attorneys for plaintiffs and defendants in marketplace discrimination cases, consumer advocates, and public policymakers responsible for amending legislation to address issues of marketplace discrimination

Notă biografică

Geraldine Rosa Henderson, MBA, PhD, is associate professor in the Department of Marketing at Loyola University Chicago.Anne-Marie Hakstian, JD, PhD, is professor of business law at Salem State University.Jerome D. Williams, PhD, is distinguished professor and the Prudential Chair in Business in the Marketing Department at the Rutgers Business School-Newark and New Brunswick.

Cuprins

Series ForewordPrefaceAcknowledgmentsIntroduction1. The History of Marketplace Discrimination and Consumer Inequality2. From Stereotyping to Differential Treatment3. Annoyance vs. Avoidance4. The Business Case for Marketplace Diversity5. Legal Protection6. Consumer Racial Profiling and Shoplifting7. Criminal Suspicion Cases8. Mundane Consumption9. Special Occasions of Marketplace Discrimination10. Rx for Success: A Multicultural Plan That Strengthens the Marketplace11. How to HelpIndex