Consumer Financial Dispute Resolution in a Comparative Context: Principles, Systems and Practice
Autor Shahla F. Alien Limba Engleză Paperback – 7 aug 2019
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Specificații
ISBN-13: 9781108738187
ISBN-10: 1108738184
Pagini: 281
Ilustrații: 8 b/w illus. 7 tables
Dimensiuni: 153 x 230 x 20 mm
Greutate: 0.38 kg
Editura: Cambridge University Press
Colecția Cambridge University Press
Locul publicării:Cambridge, United Kingdom
ISBN-10: 1108738184
Pagini: 281
Ilustrații: 8 b/w illus. 7 tables
Dimensiuni: 153 x 230 x 20 mm
Greutate: 0.38 kg
Editura: Cambridge University Press
Colecția Cambridge University Press
Locul publicării:Cambridge, United Kingdom
Cuprins
Introduction; Part I. Principles: 1. Principles of consumer financial dispute resolution in a global context; Part II. Ombuds Systems: 2. Financial dispute resolution in the United Kingdom; 3. Financial dispute resolution in Australia; 4. Financial dispute resolution in Japan; Part III. Arbitration Systems: 5. Financial dispute resolution in the United States; 6. Financial dispute resolution in Singapore; 7. Financial dispute resolution in Hong Kong; 8. Emerging systems: financial dispute resolution in China; Part IV. Practice: 9. Synthesizing lessons learned and policy recommendations; Conclusion: the way forward.
Recenzii
'This book provides a wide-ranging comparative assessment that will be of great value to anyone analyzing or designing dispute resolution systems for consumer disputes. The detailed descriptions of arbitration and ombudsman mechanisms in six countries, as well as Dr Ali's recommendations, illuminate the continuing evolution of global norms for dispute resolution.' Stephanie E. Smith, Stanford Law School, California
'This is a valuable primer to the growing universe of consumer financial arbitration, particularly with its emphasis on countries in the Asia Pacific region.' Michael Hwang, Michael Hwang Chambers, Singapore
'This comprehensive volume breaks new ground in surveying and comparing multiple dispute resolution systems across world regions against a backdrop of carefully outlined principles including fairness, impartiality, transparency and consistency. Well-written, thoughtful and empirically supported, it is a 'must-read' for scholars, practitioners and end-users of commercial dispute resolution. It also productively outlines a way forward for practice in this area informed by best practices from a range of contexts.' Michelle LeBaron, University of British Columbia
'Anyone interested in the intersection of consumers, monetary disputes with financial institutions, and turbulent financial markets must read this book. It provides an articulate and thoughtful comparison of processes, from mediation and conciliation to ombudsmen, arbitration and litigation, taking us around the world to the UK, Australia, Japan, the US, China, Singapore and Hong Kong to look at differing systems of dispute resolution.' Lela P. Love, Director, Kukin Program for Conflict Resolution and the Cardozo Mediation Clinic, Benjamin N. Cardozo School of Law, New York
'This is a valuable primer to the growing universe of consumer financial arbitration, particularly with its emphasis on countries in the Asia Pacific region.' Michael Hwang, Michael Hwang Chambers, Singapore
'This comprehensive volume breaks new ground in surveying and comparing multiple dispute resolution systems across world regions against a backdrop of carefully outlined principles including fairness, impartiality, transparency and consistency. Well-written, thoughtful and empirically supported, it is a 'must-read' for scholars, practitioners and end-users of commercial dispute resolution. It also productively outlines a way forward for practice in this area informed by best practices from a range of contexts.' Michelle LeBaron, University of British Columbia
'Anyone interested in the intersection of consumers, monetary disputes with financial institutions, and turbulent financial markets must read this book. It provides an articulate and thoughtful comparison of processes, from mediation and conciliation to ombudsmen, arbitration and litigation, taking us around the world to the UK, Australia, Japan, the US, China, Singapore and Hong Kong to look at differing systems of dispute resolution.' Lela P. Love, Director, Kukin Program for Conflict Resolution and the Cardozo Mediation Clinic, Benjamin N. Cardozo School of Law, New York
Notă biografică
Descriere
Shahla F. Ali presents comparative empirical research about the design of consumer financial dispute resolution mechanisms in Asia, America and Europe.