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Creating Person-Centred Organisations

Autor Stephen Stirk, Helen Sanderson
en Limba Engleză Paperback – 14 iul 2012
Person-centred thinking and planning are approaches that give people using social care and health services the freedom to plan their future, with a personal budget and the right to commission personalised services. This is a guide for organisations who want to deliver personalised services.
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Specificații

ISBN-13: 9781849052603
ISBN-10: 1849052603
Pagini: 336
Ilustrații: Illustrations
Dimensiuni: 172 x 246 x 24 mm
Greutate: 0.54 kg
Editura: Jessica Kingsley Publishers Ltd

Notă biografică

Stephen Stirk is Director of Human Resources for the social care charity United Response. He has had over 30 years' experience in human resources, organisation development and line management positions, including specialism in organisation design and development with GlaxoSmithKline. Helen Sanderson is Director of Helen Sanderson Associates. She has written extensively on person-centred thinking, planning, community building and Individual Service Funds. She has worked with a range of providers to enable them to deliver more personalised services. She is co-author (with Jaimee Lewis) of A Practical Guide to Delivering Personalisation: Person-Centred Practice in Health and Social Care (Jessica Kingsley Publishers).

Cuprins

Acknowledgements. List of Figures. Part 1. 1. Person-centred Organisations. 2. Person-centred Practices and Conventional Organisation Development. Part 2. 3. Vision, Mission, Values and Strategy. 4. Organisation Design. 5. Working Together. 6. Creating a Person-centred Culture. 7. Leadership. 8. Human Resources. 9. Person-centred Team Working. 10. Enabling Risk. 11. Measuring and Improving Quality. 12. Managing Change. 13. Conclusion. Appendix 1. Progress for Providers. Appendix 2. Progress for Providers for Managers. Endnotes. About the Authors. Index.