Cruise Sector Growth: Managing Emerging Markets, Human Resources, Processes and Systems
Editat de Alexis Papathanassisen Limba Engleză Paperback – 26 aug 2009
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Specificații
ISBN-13: 9783834919441
ISBN-10: 3834919446
Pagini: 196
Ilustrații: X, 196 p. 69 illus.
Dimensiuni: 148 x 210 x 19 mm
Greutate: 0.25 kg
Ediția:2009
Editura: Gabler Verlag
Colecția Gabler Verlag
Locul publicării:Wiesbaden, Germany
ISBN-10: 3834919446
Pagini: 196
Ilustrații: X, 196 p. 69 illus.
Dimensiuni: 148 x 210 x 19 mm
Greutate: 0.25 kg
Ediția:2009
Editura: Gabler Verlag
Colecția Gabler Verlag
Locul publicării:Wiesbaden, Germany
Public țintă
ResearchCuprins
New trends & innovations.- Onboard Revenue: The secret of the cruise industry’s success?.- Analysis of the Asian cruise industry and its future implementation.- Cruising by old timers: A chance for local and regional development in Europe.- FAT cruise tourism: The shifting tide of experiences.- The future of medical care on cruise ships.- Human resource management & training.- Leadership: Short-term, intercultural and performance-oriented.- The future of Filipino workforce in the cruise sector.- Developments in UK maritime hospitality management.- Game-based learning for cruise management: Taking it to the web.- Information technology & process standardisation.- Online booking in the cruise sector: Determinants of online trust & implications.- Price variation across channels: A case of ex-Southampton port cruises.- Online content mining & its potential for cruise management.- Establishing the need for a standardised rating system for cruise ships.
Notă biografică
Prof. Dr. Alexis Papathanassis specializes on Cruise Management and Tourism Information Systems at the Bremerhaven University of Applied Sciences.
Textul de pe ultima copertă
Despite representing a fairly small fraction of global tourism activity, the cruise sector has been experiencing a steady growth rate over the last years. The 1st International Cruise Conference (ICC) and its proceedings documented here face the changes which accompany this process of growth. The corresponding refereed papers are organized under the following themes: New trends and innovations, human resource management, information technology and standardization. The underlying motivation behind this collection of works is to bridge the gap between cruise theory and practice, by providing a ‘living research agenda’ aligned with the cruise sector’s realities and needs.