Cantitate/Preț
Produs

Customer Management BPO Services A Complete Guide - 2020 Edition

Autor Gerardus Blokdyk
en Limba Engleză Paperback – 26 aug 2019

How will costs be allocated? Are you relevant? Will you be relevant five years from now? Ten? Which Customer Management BPO Services impacts are significant? Does your organization need more Customer Management BPO Services education? Are you dealing with any of the same issues today as yesterday? What can you do about this?

Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department.

Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Customer Management BPO Services investments work better.

This Customer Management BPO Services All-Inclusive Self-Assessment enables You to be that person.

All the tools you need to an in-depth Customer Management BPO Services Self-Assessment. Featuring 948 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Customer Management BPO Services improvements can be made.

In using the questions you will be better able to:

- diagnose Customer Management BPO Services projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices

- implement evidence-based best practice strategies aligned with overall goals

- integrate recent advances in Customer Management BPO Services and process design strategies into practice according to best practice guidelines

Using a Self-Assessment tool known as the Customer Management BPO Services Scorecard, you will develop a clear picture of which Customer Management BPO Services areas need attention.

Your purchase includes access details to the Customer Management BPO Services self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria:

- The latest quick edition of the book in PDF

- The latest complete edition of the book in PDF, which criteria correspond to the criteria in...

- The Self-Assessment Excel Dashboard

- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

- In-depth and specific Customer Management BPO Services Checklists

- Project management checklists and templates to assist with implementation

INCLUDES LIFETIME SELF ASSESSMENT UPDATES

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Citește tot Restrânge

Preț: 51711 lei

Preț vechi: 63841 lei
-19% Nou

Puncte Express: 776

Preț estimativ în valută:
9897 10441$ 8248£

Carte tipărită la comandă

Livrare economică 30 decembrie 24 - 06 ianuarie 25

Preluare comenzi: 021 569.72.76

Specificații

ISBN-13: 9780655906025
ISBN-10: 0655906029
Pagini: 310
Dimensiuni: 152 x 229 x 16 mm
Greutate: 0.42 kg
Editura: 5STARCooks