Cantitate/Preț
Produs

Customer with a Capital C

Autor Ken Welsh
en Limba Engleză Paperback
Customer with a Capital C provides a unique insight into the workings of one of North America's foremost customer service organizations, Headsets.com. Over the past decade the author, Ken Welsh, has worked as Headsets.com's voice coach, helping distil the vision of the company's CEO, Mike Faith, into a practical skill set. Mike's vision has always been to create a company where the customer comes first, second, and always-a company that is truly customer-centric. With the help of everyone at Headsets.com, Ken Welsh has written Customer - with a Capital "C" as a simple, easily read case study of a truly customer-centric organization. Through this, Customer - with a Capital "C" provides a simple set of easily applied principles for anyone wishing to create a successful company where the customer always comes first.
Citește tot Restrânge

Toate formatele și edițiile

Toate formatele și edițiile Preț Express
Paperback (1) 10463 lei  6-8 săpt.
  Partridge Singapore – 10463 lei  6-8 săpt.
Hardback (1) 20314 lei  6-8 săpt.
  Partridge Singapore – 20314 lei  6-8 săpt.

Preț: 10463 lei

Nou

Puncte Express: 157

Preț estimativ în valută:
2002 2069$ 1666£

Carte tipărită la comandă

Livrare economică 25 martie-08 aprilie

Preluare comenzi: 021 569.72.76

Specificații

ISBN-13: 9781482829945
ISBN-10: 1482829940
Pagini: 152
Dimensiuni: 140 x 216 x 8 mm
Greutate: 0.18 kg
Editura: Partridge Singapore