Delivering Happiness: A Path to Profits, Passion, and Purpose
Autor Tony Hsiehen Limba Engleză Paperback – 18 mar 2013
#1NEW
YORK
TIMESANDWALL
STREET
JOURNALBESTSELLER
- Pay brand-new employees $2,000 to quit
- Make customer service the responsibility of the entire company-not just a department
- Focus on company culture as the #1 priority
- Apply research from the science of happiness to running a business
- Help employees grow-both personally and professionally
- Seek to change the world
- Oh, and make money too . . .
Sound
crazy?
It's
all
standard
operating
procedure
at
Zappos,
the
online
retailer
that's
doing
over
$1
billion
in
gross
merchandise
sales
annually.
After
debuting
as
the
highest-ranking
newcomer
inFortunemagazine's
annual
"Best
Companies
to
Work
For"
list
in
2009,
Zappos
was
acquired
by
Amazon
in
a
deal
valued
at
over
$1.2
billion
on
the
day
of
closing.
In
DELIVERING
HAPPINESS,
Zappos
CEO
Tony
Hsieh
shares
the
different
lessons
he
has
learned
in
business
and
life,
from
starting
a
worm
farm
to
running
a
pizza
business,
through
LinkExchange,
Zappos,
and
more.
Fast-paced
and
down-to-earth,
DELIVERING
HAPPINESS
shows
how
a
very
different
kind
of
corporate
culture
is
a
powerful
model
for
achieving
success-and
how
by
concentrating
on
the
happiness
of
those
around
you,
you
can
dramatically
increase
your
own.
To
learn
more
about
the
book,
go
to
www.deliveringhappinessbook.com.
Toate formatele și edițiile | Preț | Express |
---|---|---|
Paperback (3) | 42.68 lei 22-36 zile | +20.07 lei 5-11 zile |
Grand Central Publishing – 3 oct 2011 | 42.68 lei 22-36 zile | +20.07 lei 5-11 zile |
Grand Central Publishing – 18 mar 2013 | 71.35 lei 22-36 zile | +34.46 lei 5-11 zile |
Writers of the Round Table Press – 15 mar 2012 | 82.31 lei 43-57 zile | |
Hardback (1) | 212.77 lei 22-36 zile | |
Grand Central Publishing – 7 iun 2010 | 212.77 lei 22-36 zile |
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Specificații
ISBN-13: 9780446576222
ISBN-10: 0446576220
Pagini: 272
Dimensiuni: 156 x 230 x 20 mm
Greutate: 0.27 kg
Editura: Grand Central Publishing
Colecția Grand Central Publishing
ISBN-10: 0446576220
Pagini: 272
Dimensiuni: 156 x 230 x 20 mm
Greutate: 0.27 kg
Editura: Grand Central Publishing
Colecția Grand Central Publishing
Notă biografică
Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000.
Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.
Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.
Recenzii
"The
only
book
I've
read
that
makes
stunningly
clear
why
companies
succeed
and
sustain
or
fade.
Tony
Hsieh's
profoundly
simple
answer:
create
a
compelling set of core values and beliefs which every member of the work
force understands and embodies, a culture that they are willing to live and
die for and which makes Zappos the supreme example of how culture can work it's miracles."—Warren Dennis, Distinguished Professor of Business
"This book is awesome. How Tony and Zappos grew to $1 billion in gross revenue in 10 years is just the beginning. From fundraising to finding happiness, from actual e-mails to checklists, it covers it all. Intensely personal and intensely practical."—Tim Ferriss, #1 New York Times bestselling author of The 4-Hour Workweek
"In DELIVERING HAPPINESS, Tony reveals the secret to his success at such a young age: leadership in culture and happiness."—Lance Armstrong
"Tony Hsieh is a wise guy. Sincerely. He's one of the wisest and most thoughtful business leaders of the modern age. This insightful book isn't just an enjoyable read. It's a wonderful instruction manual for how 21st century companies create value and happiness at the same time."—Chip Conley, Fanound and CEO of Joie de Vivre and Author of PEAK: HOw Great COmpanies Get Their Mojo from Maslow
"This book could start a revolution!"—Marshall Goldsmith, author of MOJO: How to Get It, How to Keep It, How to Get It Back If You Lose It
"This book illustrates so many of Zappos' core values: it's open and honest, passionate and humble, fun and a little weird. Even if you don't care about business, technology, or shoes, you'll be drawn in by this American tale of how hard work, laziness, talent and failure blend together to create an extraordinary life."—Jonathon Haidt, author of THE HAPPINESS HYPOTHESIS: Finding Modern Truth in Ancient Wisdom
"Tony Hsieh is the shining star of a new way of working. DELIVERING HAPPINESS is a book that tells an extraordinary business story -- building a $1 billion online business selling shoes in less than a decade -- but also an extraordinary human story. Tony is one of those entrepreneurs who is both fearless and endlessly imaginative about pursuing his dreams."—Tony Schwartz, Author of THE WAY WE'RE WORKING ISN'T WORKING
"DELIVERING HAPPINESS is a glimpse into the mind of one of the most remarkable business leaders of our time. Like its author, the book is authentic, oddly original, doesn't take itself too seriously--yet delivers a potent message. This book needs to be read by anyone who takes the happiness of other people seriously. "—Dave Logan, professor at the Marshall School of Business/USC' and coauthor of TRIBAL LEADERSHIP AND THE THREE LAWS OF PERFORMANCE
"An uplifting tale of entrepereneurial success, personal growth, and redemption."—Publishers Weekly
"The only book I've read that makes stunningly clear why companies succeed and sustain or fade. Tony Hsieh's profoundly simple answer: create a
compelling set of core values and beliefs which every member of the work
force understands and embodies, a culture that they are willing to live and
die for and which makes Zappos the supreme example of how culture can work it's miracles."—Warren Dennis, Distinguished Professor of Business
compelling set of core values and beliefs which every member of the work
force understands and embodies, a culture that they are willing to live and
die for and which makes Zappos the supreme example of how culture can work it's miracles."—Warren Dennis, Distinguished Professor of Business
"This book is awesome. How Tony and Zappos grew to $1 billion in gross revenue in 10 years is just the beginning. From fundraising to finding happiness, from actual e-mails to checklists, it covers it all. Intensely personal and intensely practical."—Tim Ferriss, #1 New York Times bestselling author of The 4-Hour Workweek
"In DELIVERING HAPPINESS, Tony reveals the secret to his success at such a young age: leadership in culture and happiness."—Lance Armstrong
"Tony Hsieh is a wise guy. Sincerely. He's one of the wisest and most thoughtful business leaders of the modern age. This insightful book isn't just an enjoyable read. It's a wonderful instruction manual for how 21st century companies create value and happiness at the same time."—Chip Conley, Fanound and CEO of Joie de Vivre and Author of PEAK: HOw Great COmpanies Get Their Mojo from Maslow
"This book could start a revolution!"—Marshall Goldsmith, author of MOJO: How to Get It, How to Keep It, How to Get It Back If You Lose It
"This book illustrates so many of Zappos' core values: it's open and honest, passionate and humble, fun and a little weird. Even if you don't care about business, technology, or shoes, you'll be drawn in by this American tale of how hard work, laziness, talent and failure blend together to create an extraordinary life."—Jonathon Haidt, author of THE HAPPINESS HYPOTHESIS: Finding Modern Truth in Ancient Wisdom
"Tony Hsieh is the shining star of a new way of working. DELIVERING HAPPINESS is a book that tells an extraordinary business story -- building a $1 billion online business selling shoes in less than a decade -- but also an extraordinary human story. Tony is one of those entrepreneurs who is both fearless and endlessly imaginative about pursuing his dreams."—Tony Schwartz, Author of THE WAY WE'RE WORKING ISN'T WORKING
"DELIVERING HAPPINESS is a glimpse into the mind of one of the most remarkable business leaders of our time. Like its author, the book is authentic, oddly original, doesn't take itself too seriously--yet delivers a potent message. This book needs to be read by anyone who takes the happiness of other people seriously. "—Dave Logan, professor at the Marshall School of Business/USC' and coauthor of TRIBAL LEADERSHIP AND THE THREE LAWS OF PERFORMANCE
"An uplifting tale of entrepereneurial success, personal growth, and redemption."—Publishers Weekly
"The only book I've read that makes stunningly clear why companies succeed and sustain or fade. Tony Hsieh's profoundly simple answer: create a
compelling set of core values and beliefs which every member of the work
force understands and embodies, a culture that they are willing to live and
die for and which makes Zappos the supreme example of how culture can work it's miracles."—Warren Dennis, Distinguished Professor of Business
Descriere
Descriere de la o altă ediție sau format:
#1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER
- Pay brand-new employees $2,000 to quit
- Make customer service the responsibility of the entire company-not just a department
- Focus on company culture as the #1 priority
- Apply research from the science of happiness to running a business
- Help employees grow-both personally and professionally
- Seek to change the world
- Oh, and make money too . . .
Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.
In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.
To learn more about the book, go to www.deliveringhappinessbook.com.